it executive cum admin

Company Description

The IT Executive cum Admin will be responsible for managing the company's IT infrastructure, ensuring smooth day-to-day technical operations, and supporting administrative functions. This dual role requires a proactive individual who can maintain IT systems, assist staff with technology-related issues, and handle general administrative duties to support the overall efficiency of the organization.

Location:

Johor Bahru - Eco Botanic, Gelang Patah.

Information Technology (IT) Responsibilities:

• To support application server and system-related issues and ensure issues are addressed and resolved within target KPIs.
• To ensure the configuration of Cameras/Routers/Switches/Tablets and accessories are done within KPIs.
• Ensure maintenance is carried out as per schedule without interruption to services and business.
• Set up, configure, and maintain office computers, printers, and other IT equipment.
• Ensure issues are addressed and resolved within target KPIs.
• Ensure all related incidents are registered in the Helpdesk System for escalation.
• To ensure maintenance are carried out as per schedule without interruption to services and business.
• Manage, troubleshoot, and maintain company hardware, software, and network systems.
• Ensure data security, perform regular backups, and implement cybersecurity best practices.
• Involving installation/maintenance/repair of Computer Software (Operating System, Email Services, MS Office products, Antivirus, Internal Application).
• 1st level support for EUC involving installation/maintenance/repair of Computer Software (Operating System, Email Services, MS Office products, Antivirus, Internal Application).
• Handle routine IT maintenance, such as printer setups, email configuration, and resolving Wi-Fi disruptions.
• To ensure maintenance is carried out as per schedule without interruption to services and business.
• Oversee installation, configuration, and monitoring of CCTV systems in office premises.
• Support onboarding by preparing IT setups for new employees.
• Ensure deployment, relocation, and all ad-hoc requests are completed within schedule.
• Ensure all related incidents are registered in the Helpdesk System for escalation.
• Support business operation

Admin Responsibilities:

• Provide comprehensive administrative assistance to management and staff, including scheduling meetings, coordinating appointments, managing calendars, and organizing travel arrangements.
• Act as the main point of contact for internal and external stakeholders, ensuring professional communication.
• Oversee daily office operations to maintain a smooth and efficient working environment.
• Manage office supplies, equipment, and facility maintenance, ensuring timely replenishment and servicing.
• Liaise with vendors, contractors, and building management on office-related issues.
• Manage local and international shipments, including preparing necessary documentation for customs clearance.
• Coordinate with logistics providers to track and ensure timely delivery of shipments.
• Handle import/export compliance requirements and resolve shipment-related issues.
• Source, evaluate, and negotiate with suppliers to obtain cost-effective and high-quality goods and services.

Availability

Able to start ANYTIME

Requirements :

• Strong understanding of the functions of IT Computer and mobile systems, hardware, software, and other peripheral equipment.
• Strong Communication & Interpersonal Skills
• Strong IT Support and troubleshooting Skills
• Strong analytical thinking and problem-solving.
• Good requirement gathering and software testing skills.
• Good documentation and reporting skills.

Benefits :

• Career development
• KWSP, SOCSO & EIS
• Annual Leave
• Proffesional training provided
• Yearly bonus and company trip
• Staff voucher

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• IT: 1 year (Preferred)

Language:

• Chinese (Preferred)
• English (Preferred)

Work Location: In person