Property Management Frontliner
6 hours ago
Location : Shah Alam
We are looking for a proactive and customer-focused Front Liner to join our Property Management team.
You will be the first point of contact for residents, visitors, and vendors, ensuring smooth daily operations within the development.
Key Responsibilities:
Handle resident and visitor enquiries professionally at the management office/concierge.
Assist in managing resident complaints and feedback with a solution-oriented approach.
Manage daily administrative tasks such as handling documents, issuing receipts, and updating records.
Coordinate move-in/move-out processes and contractor access applications.
Assist with managing building facilities, including booking common areas and monitoring facility usage.
Support the property management team in daily operational and inspection tasks.
Liaise with security and cleaning teams to ensure site cleanliness and safety.
Requirements:
Minimum SPM/Diploma in Property Management, Business Administration, or equivalent.
Prior experience in customer service, reception, or property management front office is an advantage.
Good communication skills in English and [Malay/Chinese, if applicable].
Able to handle residents tactfully and remain calm in challenging situations.
Basic computer skills (Microsoft Office).
A team player with a positive attitude.
Why Join Us?
Exposure to property management operations and resident engagement.
Supportive team environment with opportunities for growth.
Contributing to creating a safe and pleasant community for residents.
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