Manager / Assistant Manager - Property Management & Investment

2 hours ago

Shah Alam, Selangor, Malaysia Seristana Sdn Bhd Full time

1.     Job Objectives

In charge of the group's investment lands, completed factories and shop lots, ensuring they are well-maintained, compliant, and generating optimal returns.

You will act as the key liaison between tenants, contractors, internal departments, and external authorities to deliver a seamless and professional property management experience

2.     Key Responsibilities

2.1.  Tenancy Agreement management

  • Preparation of new tenancy agreement and renewal letters
  • Conduct move-in and move-out inspection and preparation of handover related documentation for signature by tenant and landlord
  • Alert the management three months before expiry of tenancy

2.2.  Tenant & Stakeholder Relations

  • In charge of written correspondences / documentation with tenant
  • Act as the main point of contact for tenants, addressing inquiries, concerns, and maintenance requests promptly and professionally.
  • Conduct monthly property inspections to ensure compliance with tenancy agreements, building rules, and safety standards.
  • Liaise and coordinate with various stakeholders (tenants, contractors, internal departments) to facilitate defect rectifications.

2.3.  Maintenance & Contractor Management:

  • Proactively plan, schedule, and oversee all repairs, service, and preventative maintenance work.
  • Source, evaluate, and manage relationships with contractors and vendors, including obtaining and comparing quotations to ensure cost-effectiveness and quality.
  • Supervise and verify all work performed by contractors to ensure it meets agreed-upon standards, timelines, and budgets.

2.4.  Policies and Procedures

  • Establish, implement and update written policies, practices, procedures, SOPs, templates, checklists, etc.
  • Monitor to ensure compliance to approved policies and procedures

2.5.  Reporting

  • Prepare and submit clear, concise, and timely reports to Management, including weekly defect progress updates and monthly portfolio performance summaries (covering inspections, maintenance status, and tenancy issues).
  • Maintain accurate and up-to-date records for all properties, including tenancy agreements, inspection reports, contractor contracts, and compliance certificates.
  • Provide timely reports to the Management including any safety, personnel, process or maintenance issues that have occurred.

2.6.  Record Housekeeping

  • Manage the safekeeping of company information and documents
  • Retain historical records by designing a filing and retrieval system and keeping past and current records.
  • Perform any other duties as and when assigned by your superior

Requirement:

  • Possess any Professional certificate, Diploma or Degree in relevant field
  • Experience in Property Development & Liaison with Authorities will be advantaged
  • energetics / dynamics
  • strong interpersonal skill and negotiation skills
  • good in time management, organising and strong in analytical skill
  • able to meet tight deadlines and work independently.
  • good in Microsoft software - excel and power point.

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