Export & Shipping Coordinator

4 days ago

Senai, Malaysia A~Star Plastics Pte Ltd Full time 38,000 - 60,000 per year

Job Description / Responsibilities:

Export Operations

  • Handle sea freight operations, including FCL and LCL shipments.
  • Coordinate with carriers, freight forwarders, and agents for bookings, documentation, and shipment requirements.
  • Negotiate freight rates, secure space with carriers/vendors, and manage cost efficiency.
  • Provide quotations and shipping rates to customers and overseas branches.

Documentation & Compliance

  • Prepare and verify export documents, including invoices, packing lists, and customs declarations.
  • Ensure compliance with Malaysia and Singapore export/import regulations and company shipping instructions.
  • Work closely with the Finance team to confirm payment receipt before cargo release.

Customer & Internal Coordination

  • Liaise with customers, suppliers, and internal teams to ensure smooth shipment flow.
  • Manage customer and internal escalations promptly with effective service recovery.
  • Maintain strong relationships with key customers and provide timely shipment updates and tracking information.

Reporting & Administration

  • Prepare billing, invoicing, and close job files upon shipment completion.
  • Maintain accurate shipment, cost, and inventory records.
  • Prepare purchase orders for procurement items as needed.
  • Perform general administrative duties and support management reporting requirements.
  • Demonstrate strong multitasking skills with a positive, service oriented and proactive attitude in a fast-paced environment.

Requirements:

  • 1–2 years of relevant working experience in export or shipping preferred.
  • Good communication and coordination skills with high attention to detail.
  • Able to work independently and handle multiple tasks efficiently.
  • Positive, responsible, service oriented and a strong team player.
  • Familiarity with freight booking, customs documentation, or shipping software will be an advantage.

Job Type: Full-time

Pay: RM3, RM3,800.00 per month

Experience:

  • Import & Export shipment: 1 year (Required)

Work Location: In person

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