Sales Support

2 weeks ago

Petaling Jaya, Selangor, Malaysia Exaltech Sdn Bhd Full time 43,200 - 73,600 per year

This job scope primarily involves using the telephone to contact potential customers and promote services, aiming to generate leads and sales. This person play a crucial role in business development by reaching out to new and existing customers to build relationships, handle inquiries, and close deals.

Key Responsibilities:

  • Outbound Calling: Making a high volume of calls to potential customers.
  • Lead Generation: Identifying and qualifying potential customers for the sales team.
  • Sales and Closing: Persuading customers to purchase products or services and securing sales.
  • Customer Interaction: Handling customer inquiries professionally.
  • Information Gathering: Recording customer information, including contact details and responses, for future follow-up.
  • Relationship Building: Establishing and maintaining positive relationships with customers.
  • Meeting Sales Targets: Striving to achieve or exceed sales quotas set by the company.
  • Product Knowledge: Staying informed about products, services, and pricing to effectively communicate with customers.
  • Feedback and Reporting: Providing feedback to management on customer needs, market trends, and potential opportunities.

Skills and Qualifications:

  • Communication Skills: Excellent verbal communication and persuasive skills are essential.
  • Customer Service Skills: A customer-focused approach is crucial for handling objections and building rapport.
  • Persistence and Resilience: Telemarketers need to be persistent in the face of rejection and maintain a positive attitude.
  • Organizational Skills: Managing customer information, follow-up tasks, and sales targets requires strong organizational skills.
  • Basic Computer Skills: Proficiency in using computers and CRM systems is often required.
  • Product Knowledge: Understanding the products or services being promoted is essential for effective communication.

该职位主要负责通过电话联系潜在客户并推广服务,以期获得销售线索和销售额。该职位在业务发展中发挥着至关重要的作用,负责联系新老客户,建立关系、处理咨询并达成交易。

主要职责:

  • 外拨电话:大量致电潜在客户。
  • 销售线索生成:为销售团队识别并筛选潜在客户。
  • 销售与成交:说服客户购买产品或服务并促成销售。
  • 客户互动:专业地处理客户咨询。
  • 信息收集:记录客户信息,包括联系方式和回复,以便日后跟进。
  • 关系建立:与客户建立并保持良好的关系。
  • 达成销售目标:努力达到或超过公司设定的销售指标。
  • 产品知识:随时了解产品、服务和价格,以便与客户进行有效沟通。
  • 反馈与报告:向管理层提供有关客户需求、市场趋势和潜在机会的反馈。

技能与资格:

  • 沟通技巧:优秀的口头沟通能力和说服力至关重要。
  • 客户服务技巧:以客户为中心的方法对于处理异议和建立融洽关系至关重要。
  • 坚持和韧性:电话营销员在面对拒绝时需要坚持不懈,并保持积极的态度。
  • 组织能力:管理客户信息、后续任务和销售目标需要强大的组织能力。
  • 基本计算机技能:通常需要熟练使用计算机和客户关系管理系统。
  • 产品知识:了解所推广的产品或服务对于有效沟通至关重要。

Job Type: Full-time

Pay: RM3, RM6,100.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Notice period?
  • Current salary?
  • Any experiences in Telesales/E-commerce?
  • When can start?
  • Must have own transport

Language:

  • Mandarin (Preferred)

Work Location: In person

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