Care Plan Executive

3 days ago

Pandan Jaya Selangor, Malaysia Senheng Electric (KL) Sdn Bhd Full time

Roles and Responsibilities

Extended Warranty Service:

  1. Prepare, manage and control Extended Warranty Plan


• To get quotation from Insurance provider


• Support in extended warranty plan preparation in terms of plan code and pricing setup


• Assist in managing and setup Extended Warranty Plan control system.

  1. Sales Reporting and Analyzing


• To track and analyses sales performance and propose action plan.


• Design and organize sales competition to sales team so as to meet targeted sales goals.

  1. Extended Warranty Risk Management


• Design and implement risk management process for company to track and analysis the relevant claim risk


• Performing a claim risk assessment and evaluation to analyze current risk and forecast future claim risk


• Prepare claim risk report and share to relevant merchandise department and sales team


• Study and design claim risk mitigation plan


• Provide support to educate and build claim risk awareness amongst sales team.

Concession Business/Consignment Business:

  • Research and identify potential business partner in the target market and complete appropriate research on the prospective business partner and the respective market / field.
  • Partner with management and sales teams to create contract-winning proposals between company and business partner
  • Negotiate contract terms with business partner and communicate terms to management team.
  • Collaborate with business partner and sales teams to ensure contracted operation specifications are executed on-time and as agreed
  • Keep records of sales and revenue performance.
  • Develop good relationships with prospective business partner for to maintain long term collaboration

Insurance Service:

  • Partnership with Insurance Service Provider to plan and design exclusive Insurance Service for PlusOne Members.
  • To monitor and support on motor and travel insurance service.

Minimum Job Requirements:

Qualifications:


• Professional Qualification or Degree in Business Management or equivalent

Required Knowledge and Skills:


• Proficiency in MS Office


• Proficiency in English, Malay and Mandarin


• Good communication, computer literate, analytical skills and presentation skills


• Strong intention to details, good interpersonal skills, fast learner and adaptable to change. Possess certification in Risk Management is an added advantage

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