Human Resources and Administration Manager

Duties and Responsibilities

The Human Resources and Admin Manager is responsible for leading and coordinating all HR and administrative functions across the organization. This includes strategic planning, hands-on operational execution, compliance with labor laws, payroll management, and supporting corporate governance.

Key Responsibilities:

Human Resources & Administration

• Oversee the full spectrum of HR operations including recruitment, onboarding, benefits, employee data management, industrial relations, and HR administration.
• Act as the main contact point for internal and external stakeholders on HR-related matters.
• Strengthen employer–employee relationships by promoting engagement, addressing grievances, and ensuring fair treatment.
• Handle disciplinary actions, grievances, and termination processes in compliance with laws and company policy.

Payroll Management

• Lead and manage the end-to-end payroll process for all employees, ensuring accuracy, confidentiality, and compliance with statutory requirements (EPF, SOCSO, EIS, PCB/LHDN).
• Administer allowances, claims, deductions, overtime, and final settlements.
• Conduct payroll reconciliation and generate payroll-related reports for management review.
• Continuously improve payroll processes and ensure compliance with financial audit and ISO requirements.

Recruitment & Manpower Planning

• Develop and implement recruitment strategies, manage job postings, candidate sourcing, interviews, and new hire inductions.
• Provide HR input for manpower planning and contribute to the preparation of annual manpower budgets.
• Submit monthly HR and payroll statistical reports to management.

Foreign Worker Management

• Oversee work permit applications, renewals, documentation, and hostel management.
• Liaise with government authorities, regulators, and immigration departments.

Training & Development

• Develop and manage the annual training calendar, including customized training programs and employee development initiatives.
• Source and coordinate training providers to enhance workforce capability.

Performance Management

• Design, implement, and oversee the company's performance management framework, including KPIs, appraisal systems, and competency evaluations.
• Support managers and department heads in conducting performance reviews, ensuring fairness, consistency, and alignment with company goals.
• Provide coaching and feedback mechanisms to help employees achieve individual and organizational objectives.
• Analyze performance data to identify trends, training needs, and succession planning opportunities.

Employee Welfare & Engagement

• Administer employee medical benefits, insurance, and clinical matters.
• Plan and coordinate employee engagement programs, festive events, and CSR initiatives.

ISO & Quality Management

• Ensure HR and payroll processes comply with ISO 9001:2015 (Quality Management), ISO Environmental Management), and ISO Occupational Health & Safety) standards.
• Support internal and external ISO audits by preparing HR/payroll documentation, ensuring compliance, and addressing audit findings.
• Drive continuous improvement of HR and payroll systems aligned with ISO requirements.

Corporate Governance Support

• Provide HR/payroll-related support to Independent Directors and Board meetings, including preparation of HR reports, compliance updates, and documentation as required.

Other Responsibilities

• Periodically review and update the Employee Handbook and HR policies.
• Undertake additional tasks or projects as assigned by senior management.
• Promote organizational change and foster collaboration across all levels.

Skills & Qualifications

• Bachelor's degree / postgraduate diploma in Human Resource Management, Business Administration, or equivalent.
• At least 5 years' experience in HR and Payroll, preferably in the construction industry.
• Strong knowledge of Malaysian labor law, Employment Act 1955, SOCSO, Industrial Relations Act 1967, Immigration, and LHDN regulations.
• Proven experience in end-to-end payroll processing (e.g., HR2000, iPayroll, or similar systems).
• Familiarity with ISO 9001:2015, ISO 14001 & ISO 45001 standards.
• Excellent command of English, Bahasa Malaysia, and Mandarin (written & spoken). "We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."
• Strong interpersonal, analytical, and conflict management skills.
• Independent, self-motivated, and able to lead a team effectively.
• Proficient in Microsoft Office (Word, Excel, Teams, PowerPoint).