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HR & General Affairs Manager

2 weeks ago

Bandar Mahkota Cheras Selangor, Malaysia BIG APPLE RESOURCES SDN. BHD. Full time 60,000 - 120,000 per year

Job Description:

  1. Oversee and manage the full spectrum of HR including talent acquisition, compensation and benefits, learning and development, employee relations, industrial relations, foreign worker management and other HR related matters.
  2. Ensure total compliance of the legal requirement affecting human resource function (E.g., Employment Act 1955, Industrial Relation Act, etc).
  3. Analyse trends in compensation and benefits based on market research and wages surveys in the same industry to implement / suggest a compensation strategy for all employees for better attraction and retention.
  4. Investigate employee issues and grievances and brings them to resolution.
  5. Administer and managing the annual performance management process, including conduct performance and salary reviews as well as proposal.
  6. Work closely with other Head of Department to understand their needs or any support needed regarding HR & General Affairs Matters.
  7. Develop, implement and monitor overall HR strategies, policies and practices to ensure proper compliance with the Company rules and set up guidelines for good corporate governance.
  8. Regularly review existing HR SOPs, procedure and HR Systems to streamline processes and enhance team efficiency and effectiveness.
  9. Provide HR reports required by the Management such as Turnover rate, employee productivity, salary increase rate, employee engagement score, training cost per employee, revenue per employee, absenteeism rate, offer acceptance rate, time to fill a position and cost per hire.
  10. Supervise daily operations of the company and plan the most efficient administrative procedures
  11. Stay up to date on latest revision regarding Labour Legislation from time to time.
  12. Be highly involved in employee engagement and welfare activities and nurture positive working environments.
  13. Provide support and guidance to all HR & General Affairs staff in terms of knowledge, practical and application on the job.
  14. Manage and access training needs to apply and monitor training programme in terms of training quality and effectiveness.
  15. Assist the Management on any projects when required from time to time.
  16. Any additional job descriptions will be updated from time to time upon Management approval.

Job Requirements:

  • Bachelor's Degree / Diploma in Human Resource Management, Business Administration or related field.
  • Minimum 6–10 years of HR experience, including 4 years and above in a Managerial role.
  • Strong background in full spectrum HR (Talent Acquisition, C&B, Industrial Relations, Training & Development, and Foreign Worker Management).
  • Solid knowledge of Malaysian Labour Laws (Employment Act 1955, IR Act 1967, EPF, SOCSO, etc.).
  • Hands-on experience in handling disciplinary actions, grievances and HR compliance.
  • Proven ability to develop HR policies, SOPs, and streamline HR processes.
  • Experience in HR reporting & analytics (turnover, absenteeism, cost per hire, training ROI, etc.).
  • Excellent leadership, communication, and problem-solving skills.
  • Proactive, detail-oriented and people-focused with high integrity.
  • Proficient in Microsoft Office and familiar with HRIS systems (IPayroll – HR 2000).
  • Fluent in English and Bahasa Malaysia.
  • Experience in F&B, or Retail industry is highly preferred.