Inside Sales Team Lead
1 week ago
Job Description:
- Lead and manage the inside sales team, ensuring the achievement of sales targets and business growth.
- Develop and execute strategic sales plans to expand the customer base and maximize revenue.
- Drive the marketing and promotion of ICT products, solutions, services, and maintenance offerings.
- Identify and pursue new business opportunities while maintaining strong relationships with existing customers.
- Supervise the preparation and handling of quotations, order processing, goods delivery, and payment collection.
- Research and identify potential leads to develop new sales opportunities.
- Oversee and optimize the cold calling process to generate new prospects and grow the sales pipeline.
- Conduct follow-up meetings with customers to manage the entire sales cycle effectively.
- Track and maintain sales performance, providing regular reports and insights to improve efficiency.
- Ensure the team provides excellent customer service, addressing inquiries and resolving concerns promptly.
- Train, mentor, and motivate the inside sales team, fostering a high-performance sales culture.
Job Requirements:
- Degree qualification, preferably in Business, Sales, or a related field.
- Minimum 2-5 years of experience in inside sales, with at least 1 year in a leadership role.
- Experience in telesales, customer service, or B2B sales is a plus.
- Excellent communication, negotiation, and leadership skills to drive team success.
- Strong understanding of ICT products, solutions, and services is an added advantage.
- Proficiency in CRM systems (e.g., Salesforce) and sales tracking tools.
- Highly results-oriented, self-motivated, and proactive, with a strong ability to work under pressure.
- Analytical mindset, with the ability to interpret sales data and optimize performance.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Strong team player with a commitment to continuous learning and improvement.
- Language proficiency in English, Malay, and Chinese is preferred.
- Only Malaysian citizens should apply.
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