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Outbound Engagement Specialist cum Sales Customer Service @ Sunway Pinnacle

2 weeks ago

Subang Jaya, Selangor, Malaysia Brandt Business Services Sdn Bhd Full time 2,000 - 3,000 per year

Job Description :

  • Conduct follow-up calls or chats for customers who have expressed interest in specific products or services.
  • Provide detailed product information and address customer inquiries effectively.
  • Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions.
  • Offer personalized recommendations to enhance the customer's shopping experience and maximize sales.
  • Maintain a friendly, professional, and helpful demeanor, ensuring that each customer interaction is positive and memorable.
  • Exhibit resilience and an openness to feedback for continuous self-improvement.
  • Collaborate with the marketing team by actively participating in various promotional campaigns.
  • Execute campaign-specific tasks, including product launches and special offers, as requested.

Job Requirements :

  • Minimum SPM qualification
  • Language proficiency.
  • Passionate & eager in doing sales.
  • Demonstrated resilience and an ability to accept feedback constructively.
  • Strong adaptability to thrive in a constantly changing work environment.
  • Ambitious and eager to learn, with a commitment to gaining product knowledge and mastering sales strategies.

Remarks :

  • Contract - 6 Months (Renewable)
  • Basic Salary Range : RM depends on RWE & highest education level
  • Phone Allowance : RM 200
  • Shift Incentive : RM120 (first month should be prorated)
  • Eligible for sales Incentive
  • Working Hours: 10am-7pm or 11am-8pm (M-F) (rotational)
  • Training Will Be Provided

Interested candidate may apply online or whatsapp your resume to HR Soraya at

Job Type: Full-time

Pay: RM2, RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Are you currently employed? If yes, how long is your notice period?
  • What is your expected salary?

Work Location: In person