Head of Cyber Security Operations Centre

Reporting to:
Head, Network Operations

Position Overview:

We are seeking an experienced SOC Manager to lead our Security Operations Centre (SOC). The ideal candidate combines strong people leadership with deep, hands-on expertise across multiple cybersecurity domains — including offensive security (penetration testing, red-teaming, vulnerability assessments, threat simulations), defensive engineering (SIEM correlation, SOAR automation, detection tuning), malware and ransomware analysis, DDoS mitigation, threat intelligence, digital forensics, and enterprise incident response. Beyond operations, the SOC Manager also plays a key role in supporting Product Development and Presales engagements, by providing technical validation, solution architecture input, and demonstrating the organization's cybersecurity strength and service excellence to internal stakeholders and customers.

Key Responsibilities:

• Provide strategic leadership and direction to the Cyber Security Operations Centre (CySOC), leveraging proven expertise and well-defined strategies to strengthen detection, response, and resilience capabilities.
• Demonstrate deep technical knowledge and practical experience across cybersecurity domains to ensure operational excellence.
• Uphold high standards of performance, governance, and quality of service delivery, ensuring alignment with organizational objectives and regulatory/compliance requirements.
• Elevate the CySOC to the next level of maturity through continuous improvement, innovation, and adoption of AI-assisted SecOps practices.
• Support the Presales and Product teams by serving as a technical cybersecurity advisor, evaluate customer requirements and financial considerations to architect customized SOC and security solutions that enhance value propositions and build customer confidence to secure new opportunities.
• Develop and deliver technical presentations, demonstrations, and proofs of concept (POCs) to showcase the company's cybersecurity capabilities.
• Stay informed on industry trends, emerging threats, and evolving cybersecurity technologies, and proactively share insights with the team and management to drive continuous improvement, awareness, and strategic decision-making.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field; Master's degree preferred.
• 10 years of experience in a technical consulting or similar role, with a focus on cybersecurity solutions.
• Strong understanding of cybersecurity principles, technologies, and best practices.
• Experience working with cybersecurity products such as firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM solutions, SOAR, NDR/EDR, endpoint security, etc.
• Possess strong understanding of AI-driven Security Operations (AI SecOps) and emerging technologies such as Generative, Predictive, Agentic, and Autonomous AI, with the ability to apply them to enhance threat detection, response automation, and operational efficiency within the SOC.
• Proven track record of successfully managing and delivering technical projects or solutions.
• Strong knowledge of international and Malaysian cybersecurity compliance and governance frameworks, including ISO ISMS), ISO 9001 (QMS), SOC 2, PCI DSS, GDPR, PDPA / PDPDA, NIST, RMiT, MyCERT, and NACSA's national cybersecurity guidelines.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences effectively.

Preferred Qualifications:

• Certifications such as CISSP, CISM, CEH, or equivalent are highly desirable.
• Previous experience in the telecommunications industry or working with telecom-related cybersecurity solutions.

Our Commitment to You

At Time, we believe great work deserves great support. Here's what you can look forward to when you join us:

• Comprehensive medical coverage
  for you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness support
  with an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistance
  during life's big moments, from celebrations to times of bereavement.
• Learning & growth opportunities
  through dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewards
  for recognised certifications and full reimbursement for up to two approved professional memberships each year.

*Only shortlisted candidates will be notified.