Restaurant Manager

2 days ago

Kuching, Sarawak, Malaysia HIJAO COFFEE SDN BHD Full time 40,000 - 60,000 per year

We are seeking an experienced Restaurant Manager to join our team at 'CERGAS NOBLE SDN BHD' in Kuching, Sarawak. As the Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant operations, ensuring exceptional customer service, efficient workflow, and maximising profitability. This is a full-time role based on-site in our Kuching, Sibu, Miri, Bintulu location.

ROLES & RESPONSIBILITIES:

Operational Leadership

  • Oversee all restaurant operations to ensure smooth, consistent, and efficient service.
  • Ensure compliance with company SOPs, food safety, and hygiene standards.
  • Monitor and manage daily inventory levels, stock freshness, and waste control.
  • Execute promotional campaigns effectively and ensure stores are well-prepared with adequate stock and staff readiness throughout campaign periods.

Team Management & Development

  • Recruit, onboard, and train new staff to meet operational standards.
  • Conduct regular coaching and performance reviews for team members.
  • Motivate and guide team members to achieve sales, service, and quality targets.
  • Collaborate closely with Supervisors and Area Managers to resolve team challenges and improve store morale and performance.

Customer Service Excellence

  • Drive excellent customer service and promptly handle complaints or issues.
  • Implement continuous improvement plans to enhance customer experience.

Audit, Compliance & Reporting

  • Conduct regular outlet audits using company checklists; provide feedback and corrective recommendations.
  • Ensure compliance with Halal, KKM, DOSH, and internal audit requirements.
  • Submit timely reports and follow-up action plans as directed by Management.

Strategic Execution

  • Contribute to localised operational strategies to improve sales, product mix, and margin performance.
  • Support initiatives related to staffing cost optimisation and upselling efforts

Others

  • Undertake any additional duties as assigned by Management.

JOB / SKILLS REQUIREMENTS:

  • Minimum 2 years' Managerial experience in F&B / Restaurant Chain.
  • Candidate must possess at least Diploma in related field or equivalent.
  • Have good leadership skills and able to work independently / good team player.
  • Must possess own transport and willing to travel.
  • Incentive and commissions available upon confirmation.

What we offer

At 'CERGAS NOBLE SDN BHD', we are committed to creating an engaging and supportive work environment for our employees. We offer competitive remuneration, opportunities for career development, and a range of benefits, including staff discounts, and work-life balance initiatives. We value our employees and strive to create a positive and inclusive culture where everyone can thrive.

About us

'CERGAS NOBLE SDN BHD' is a leading food and beverage (F&B) company in Sarawak, known for our exceptional dining experiences and commitment to quality. With a strong focus on innovation and customer satisfaction, we have established ourselves as a trusted name in the industry. Join our team and be a part of our exciting journey as we continue to grow and expand our reach.

If you are passionate about the hospitality industry and ready to take on a rewarding leadership role, apply now to become our next Restaurant Manager.

Job Types: Full-time, Permanent

Pay: RM1, RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

  • Assistant Chinese Restaurant Manager

    2 days ago

    Kuching, Sarawak, Malaysia Pullman Kuching Full time 40,000 - 60,000 per year

    About the role Pullman Kuching, a leading hotel in Kuching Sarawak, is seeking an exceptional Assistant Chinese Restaurant Manager to join our team. In this full-time role, you will play a crucial part in overseeing the day-to-day operations of our renowned restaurant, ensuring exceptional customer service and driving the culinary experiences that our...

  • Hostess - Chinese Restaurant

    2 days ago

    Kuching, Sarawak, Malaysia Pullman Kuching Full time 2,500 - 4,500 per year

    About the role Pullman Kuching' is seeking an experienced Hostess to join our vibrant Chinese Restaurant team in Kuching, Sarawak. As a Hostess, you will be the friendly face of our restaurant, responsible for welcoming and seating guests, managing reservations, and ensuring an exceptional dining experience. This is a full-time position within our...

  • Restaurant Supervisor

    2 days ago

    Kuching, Sarawak, Malaysia KONSEP MENOA SDN. BHD. Full time 40,000 - 80,000 per year

    About the roleWe are seeking for a Restaurant Supervisor to join our dynamic team at KANTIN at The Granary in Kuching, Sarawak. As a full-time Supervisor in Front of House, you will play a pivotal role in ensuring exceptional customer service and overseeing the day-to-day operations of our team.What you'll be doingManage and lead the front-of-house...

  • Specialist, Field Sales

    2 days ago

    Kuching, Sarawak, Malaysia Delivery Hero Full time 30,000 - 60,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • F&B Operations Manager

    2 days ago

    Kuching, Sarawak, Malaysia KONSEP MENOA SDN. BHD. Full time 80,000 - 120,000 per year

    About the roleOur group operates a portfolio of F&B establishments, including KANTIN, an award-winning Sarawakian restaurant that has expanded from Kuching to Jewel Changi Airport since 2023.We are now seeking an experienced F&B Operations Manager, based in Kuching, to oversee multiple outlets and lead our teams in achieving operational excellence and...

  • Assistant L+D Manager

    4 hours ago

    Kuching, Sarawak, Malaysia Marriott International Full time

    Additional InformationJob Number Job CategoryHuman ResourcesLocationSheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia, 93100ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training...

  • Carvery Restaurant Crew

    2 weeks ago

    Kuching, Sarawak, Malaysia Abell Boutique Hotel Full time 24,000 - 36,000 per year

    Acquiring professional skills and handling carving knives carefully and safely while caring meat from skewers on to guest' plates to ensure customers to not get hurt due to your negligence.Possess excellent public relations skills and give your best service to customer's.Maintain perfect personal hygiene and be impeccably groomed at all times.Body odor is...

  • Kitchen Crew

    2 days ago

    Kuching, Sarawak, Malaysia K11 Century Sdn Bhd Full time 30,000 - 60,000 per year

    About the role We are seeking experienced and talented Kitchen Crew (6 person) to join our vibrant restaurant at Zok Noodle House (Non-Halal) in Kuching, Sarawak. New in the industries are welcome too. As a full-time Kitchen Crew, you will be responsible for preparing and cooking delicious meals to our high standards, ensuring a seamless kitchen...

  • Area Manager

    2 days ago

    Kuching, Sarawak, Malaysia HIJAO COFFEE SDN BHD Full time 12,000 - 36,000 per year

    About the roleThe Area Manager role at 'CERGAS NOBLE SDN BHD' is a full-time position based in Kuching, Sarawak. You will be responsible for overseeing the operations and performance of multiple locations within a designated geographical area, ensuring the efficient and effective delivery of services while maintaining high standards of customer...

  • Specialist, Account Management

    2 days ago

    Kuching, Sarawak, Malaysia foodpanda Full time 40,000 - 60,000 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...