Regional HR Business Partner

Our Regional HR Business Partner (HRBP) plays a pivotal role in driving ZALORA's people agenda across multiple markets, partnering closely with Senior Management Team (SMT) leaders to shape and execute strategic People & Culture initiatives that enable business growth and organizational effectiveness.

This role involves both strategic partnership and hands-on HR delivery from organization design, talent management, and performance enablement to employee engagement and change management. The Regional HRBP will be a trusted advisor to senior leaders, balancing employee needs with business objectives to create integrated solutions. He/She is also expected to contribute to policy formulation as thought partners, enabling P&C policies and practices that will lead to higher employee engagement and desired business outcomes.

The successful candidate will be a proactive, commercially minded HR leader who thrives in dynamic environments, with the ability to balance long-term strategic impact with agile, hands-on execution across the region.

Responsibilities:

Strategic Partnership

• Serve as a strategic and trusted advisor to Senior Management Team (SMT) leaders, providing thought leadership on people strategy and organizational effectiveness.
• Collaborate with leaders to co-create and implement P&C strategies and initiatives that directly support business goals.
• Influence leadership decisions with strong business acumen, data-driven insights, and an understanding of regional workforce dynamics.

Strategic Workforce Planning and Management

• Develop and manage the annual manpower plan, organization design, and manpower budget in partnership with SMT leaders.
• Support organizational transformation initiatives by guiding leaders and employees through change with effective communication and engagement strategies.
• Ensure effective succession planning and talent mobility across the organisation to build a future-ready workforce.

Employee Engagement and Culture

• Act as a pulse-keeper for employee sentiment, surfacing insights from surveys, conversations, and engagement channels.
• Support the design and execution of employee engagement initiatives, analyze survey results, and partner with leaders to implement targeted action plans.
• Champion inclusion, belonging, and well-being initiatives that strengthen ZALORA's culture and employee experience.

Employee Relations

• Act as a trusted advisor to both employees and leaders, guiding fair and consistent resolution of employee relations issues.
• Advise line managers on conflict management, disciplinary matters, and grievance handling in compliance with local labor laws and internal policies.
• Promote a culture of trust, transparency, and respect across the organization.

Learning and Development

• Partner with the Talent Effectiveness team and business leaders to identify learning needs and align development programs to capability priorities.
• Support leadership development and continuous learning initiatives to equip employees with future-focused skills.
• Encourage a growth mindset and performance-oriented culture through coaching and career development conversations.

Data Analysis and Insights

• Leverage P&C metrics and analytics to identify trends, risks, and opportunities that inform decision-making.
• Prepare Organisational Health reports and provide actionable insights and recommendations to improve talent and organizational outcomes.

Project Management

• Lead and/or support regional and cross-functional P&C projects aimed at improving processes, policies, and employee experience.
• Drive continuous improvement initiatives to enhance operational efficiency and P&C service delivery.

Requirements:

• Bachelor's degree in Human Resources, Business, or related field.
• 8+ years of experience in HR business partnering, and preferably with at least 3 years in a regional or multi-country capacity
• Strong understanding of HR best practices, employment laws, and regulations
• Ability to build and effectively relationships with people at all levels of the organization
• Ability to thrive in a fast-paced, dynamic environment, be adaptable and comfortable with ambiguity. You'll be able to manage competing priorities and pivot based on the organization's changing needs
• Ability to work autonomously and take ownership, whilst also being part of a collaborative P&C team.
• Ability to influence, and coach leaders in culture and engagement, organizational design and lead organizational change initiatives.
• Demonstrable experience with HR metrics and data-driven decision-making
• Outstanding communication skills, both verbal and written, and presentation skill

What We Offer :

• Strategic Impact: Opportunities to shape people strategies at a regional scale and make a tangible impact on business success.
• Regional Role: Exposure to diverse markets across Southeast Asia, offering a unique regional HR experience.
• Dynamic Working Environment: A vibrant, fast-paced, and inclusive environment that celebrates innovation and collaboration.
• Visibility & Influence: Collaborate closely with the Senior Management Team and play a key role in workforce planning.
• Work-Life Balance: Hybrid work arrangement with 4 days in the office and 1 day working from home.

The ZALORA Story

ZALORA is Asia's Online Fashion Destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia, the Philippines, Hong Kong and. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA offers an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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