Officer, Sales Customer Service

6 days ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia Malaysia Aviation Group Full time 60,000 - 120,000 per year

Job Title

Officer, Sales Customer Service & Support

Reports To

Executive.ML - Marketing & Business Development

Role Purpose

The position is responsible for offering sales support and helping develop new products and services to satisfy customer demands. Additionally, the role includes assisting the sales and marketing team by promoting supplementary products or services according to customer needs and preferences. It also involves overseeing the daily operations of the sales and marketing team, driving performance, and ensuring the successful execution of sales strategies.

Key Accountability

  • Support the implementation of Kuala Lumpur International Airport (KULAP) station sales initiatives related to customer service and business development.
  • Ensure that sales documentation, including job files, is completed monthly and submitted by the deadline set by the Finance Department.
  • Compile the monthly KULAP station sales progress report and sales contract rates as required.
  • Offer daily operational support to the Sales Team, including booking confirmations and rate quotations for MH or other carrier Airway bills.
  • Support Business Units in managing social media platforms, including the website, Facebook, TikTok, and others, for marketing purposes.
  • Perform any ad hoc task assigned by superior as and when required.

Qualifications & Working Experience

  • Minimum SPM/SPMV/DVM/ STPM/ Diploma or Bachelor of Business Management or Administration in Marketing, Entrepreneurship or a related field.
  • At least 2 to 3 years of experience in sales and marketing business or a related field.

Areas of Experience

  • Knowledgeable in Logistics and Ground Handling Services.
  • Knowledgeable in S4HANA system or relevant SAP experience.

Personality Traits

  • Flexible and able to work under pressure.
  • Possess strong negotiation and communication skills.
  • Pleasant personality with good leadership qualities.
  • Independent and team player.

  • Telemarketer / Customer Service

    2 weeks ago

    Kuala Lumpur, Malaysia Bank Call Center Customer Service Full time

    **Responsibilities**: - RM500 - to - RM5000Benefits

  • Customer Service Officer

    1 week ago

    Kuala Lumpur, Malaysia Samsung Authorized Service Center Full time

    **Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

  • Administrative Officer

    2 weeks ago

    Kuala Lumpur, Malaysia DMM Sales Sdn. Bhd. Full time

    **Job Title**: Administrative Officer (Automotive) **Department**: Administration / Operations **Location**:DMMS Chan Sow Lin & DMMS Petaling Jaya **Reports to**: Branch Manager **Job Purpose**: To provide administrative support to ensure efficient operation of the automotive service and sales office. The Administrative Officer will support managers and...

  • Customer Service Officer

    4 days ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia TDCX Malaysia Full time 30,000 - 60,000 per year

    Enable the FutureAre you a Client Services Rockstar who wants to be part of our team for one of the biggest finance institutions in the world? Are you passionate, driven, and can deliver outstanding customer service experience?We are looking for a Client Services Officer to join our growing family. Join our team and begin your journey to #Enable the...

  • Customer Service Associate

    4 days ago

    Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    **Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

  • Customer Service Officer

    2 weeks ago

    Kuala Lumpur, Malaysia coty Full time

    CUSTOMER SERVICE OFFICER (SOUTH EAST ASIA & ANZ), MALAYSIA The role of the Customer Service Officer is to drive the daily operations of the South East Asia Business Unit, which comprises of the following countries - Singapore, Malaysia, Thailand, Hong Kong, as well as the Australia & New Zealand Business Unit for Luxury and Consumer Beauty...

  • Customer Service Representative

    2 days ago

    Kuala Lumpur, Malaysia U TURN SERVICE Full time

    Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

  • Customer Service Officer

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Full time 20,000 - 30,000 per year

    Our Client is a Malaysian company offering premium skincare, personal care, and wellness products, while providing entrepreneurial opportunities to help individuals achieve financial freedom and personal growth.Our client is seeking for Customer Service Officer who is responsible for delivering excellent customer service, handling sales and member...

  • Sales Executive

    4 days ago

    Greater Kuala Lumpur, Malaysia Daikin Malaysia Sales & Service Sdn Bhd Full time 40,000 - 60,000 per year

    Key Roles:Proactively identify more potential customers and develop more business opportunities through quality and professional sales processes with objective to meet sales targetsClosely follow up to maintain good relationship with existing customers and ensure co-operation to achieve maximum customers' satisfactionAttend sales enquiries and site...

  • Customer Service Officer

    2 weeks ago

    Kuala Lumpur, Malaysia BSI Full time

    Great that you're thinking about a career with BSI! Purpose of the role: The Customer Service Officer's primary role is to deliver the best customer support and act as the company's brand ambassador to all its new and existing customers by providing them with accurate and timely responses to all their inquiries. Key Responsibilities: - Maintaining a...