Admin for HVAC Company

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia PERKASA SUMBER JAYA SDN BHD Full time 24,000 - 60,000 per year

We are a growing HVAC service company looking for a reliable, detail-oriented Remote Administrative Assistant to support our daily operations. If you're organized, tech-savvy, and enjoy communicating with customers, we'd love to meet you

Key Responsibilities

1. Invoicing & Billing

  • Create and amend invoices in Xero
  • Send invoices to customers via company WhatsApp or email
  • Track payments and match them to the correct invoice numbers

2. Reporting & Documentation

  • Consolidate servicing job photos and input them into our report template
  • Send completed reports to customers through WhatsApp / email
  • Manage and update customer details within our CRM system

3. Customer Communication

  • Assist technicians with scheduling upcoming appointments
  • Send servicing reminders and available slots to customers via WhatsApp
  • Send WhatsApp messages (from our templates) to existing and potential clients for follow-ups or appointment setting

4. Optional Bonus Skill (Plus Point)

  • Basic photo/video editing
  • Posting and boosting content on social media platforms (Facebook, Instagram, TikTok, etc.)

Ideal Candidate

  • Strong communication skills
  • Good command of English
  • Familiar with Xero (or able to learn quickly)
  • Organized, responsive, and able to work independently
  • Comfortable using WhatsApp Business and basic productivity tools
  • Experience in admin, customer service, or coordination roles is a plus

What We Offer

  • Remote working flexibility
  • Supportive team environment
  • Training provided for tools and processes
  • Opportunity to grow with the company
  • Subsidy for phone and SIM card
  • Work laptop will be provided

Job Type: Contract

Contract length: 12 months

Pay: RM2, RM2,500.00 per month

Work Location: Remote

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