Information Technology Support Engineer

1 day ago

Penang, Malaysia ThunderSoft Full time 40,000 - 60,000 per year

EY RESPONSIBILITIES:

  • Supporting walk-in customers (Internal Staff), and
    day-to-day IT operations support
    . E.g. PC Imaging, software, and hardware installation troubleshooting all issues, and ensuring security procedures are followed and enforced.
  • Creating and maintaining documentation of IT systems and processes
  • Participating in team meetings and collaborating with other departments as needed
  • Assisting in the planning and execution of IT projects or activities as and when required
  • Conducting research on new technologies and providing recommendations for improvement
  • Able to perform Automation, AI related tasks

PREFERRED EXPERIENCE:

  • Some knowledge in scripting skills with knowledge of programming languages, such as Python an added advantage
  • Good knowledge of
    IT Operations supports
    .
  • Basis Network and Media services supports
    knowledge.
  • Ability to work independently and in a team environment.
  • Basic knowledge of
    computer hardware and software
  • Some experience in Automation, AI related tasks

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