Customer Service, Contact Centre

Join Our Family Today.Together, We'll Make Travel Better.Specialist, Contact Centre - Commercial are responsible to respond to customer inquiries via Voice and non-voice Channels i.e.: Calls, email, Live Chat, Mobile Access, Social Media, Webmaster, written correspondence and feedback also providing customer services including but not limited to handling of...

Job SummaryThis role is responsible for overseeing the daily operations of our contact centre and customer service, ensuring that our team consistently meets or exceeds customer service and performance targets. You will play a pivotal role in maintaining and enhancing our reputation for outstanding customer support and improving our Net Promoter Score...

About The JobHandle customers / agents enquiries regarding policy matters in a clear, accurate and timely manner for all channels.To deliver quality service to customers / agents and meet the minimum rating of the soft skill evaluation for all channels.To meet the individual targets for Contact Centre and ensure that the service level are met.To liaise...

Join Our Family Today.Together, We'll Make Travel Better.The specialist, Global Contact Centre is responsible to attending customer inquiries via Voice and non-voice Channels. Providing customer services including manage complaints, provide general information and troubleshoot significant customer service problems/feedback in a professional and timely manner...

Your Next Step Banking Customer ServiceWe're looking for someone enthusiastic about customer care and eager to join the financial sector in an established bank in Kuala LumpurYou'll be working in one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.Your new roleBe the first point of...

Your Next Step Banking Customer ServiceWe're looking for someone enthusiastic about customer care and eager to join the financial sector in an established bank in Kuala LumpurYou'll be working in one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.Your new roleBe the first point of...

Join Our Family Today.Together, We'll Make Travel BetterSenior Specialist, Contact Centre - Commercial are responsible to respond to customer inquiries via Voice and non-voice Channels i.e.: Calls, email, Live Chat, Mobile Access, Social Media, Webmaster, written correspondence and feedback also providing customer services including but not limited to...

WE'RE HIRING: Customer Contact Associate (Call Centre) for a leading international insurance providerLocation: Jalan Ampang, Kuala Lumpur (near LRT Masjid Jamek)Salary: RM2,500 – RM3,500 + Shift AllowanceType: 1-year contractHandle inbound customer calls and provide accurate solutions based on SOP.Work closely with the call centre team, departments, and...

Your new company:Your future company is an insurance firm that is currently looking for capable customer-centric individuals to expand it's global service department in the region.Your new role:Inbound call centre that covers the Singapore market.Providing courteous, professional and high-quality service to customers.Identify & resolve service gaps through...

Job Description: -Ability to answer customers' calls and respond to any types of customer's interaction channels in a professional manner, using the techniques in our training.Ability to response to customers' enquiries and complaints on any types of interaction channels such as mobile app, email, social media and chat.Ability to search for information...