Customer Contact Associate

​Our client is a leading insurance provider for individual & business in Malaysia and internationally with a very professional workplace environment, and is looking for Customer Contact Associate for their organization.Fresh Graduate in Degree/Diplomaare welcome to apply.1 year contract, with opportunity to convert to permanent (for outstanding...

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...

About The JobHandle customers / agents enquiries regarding policy matters in a clear, accurate and timely manner for all channels.To deliver quality service to customers / agents and meet the minimum rating of the soft skill evaluation for all channels.To meet the individual targets for Contact Centre and ensure that the service level are met.To liaise...

About CCAMTheContact Centre Association of Malaysia (CCAM)is the national association supporting the growth, professionalism, and innovation of the Contact Centre and Customer Experience (CX) industry in Malaysia. We serve as a platform for collaboration, knowledge-sharing, and industry development.Job SummaryWe are seeking a responsible, detail-oriented,...

Join Our Family Today.Together, We'll Make Travel Better.Specialist, Contact Centre - Commercial are responsible to respond to customer inquiries via Voice and non-voice Channels i.e.: Calls, email, Live Chat, Mobile Access, Social Media, Webmaster, written correspondence and feedback also providing customer services including but not limited to handling of...

Position: Customer Experience Associate (Inbound)Working Location: Kuala Lumpur (Walking Distance to Train Station)Working Hours: 5 Days a Week (Staggered Working Hours in between 8AM to 11PM - 8 Hours Working with 1 Hour break)Employment Type: 6 months contract (renewable/convertible to Permanent based on Performance)Reporting Date: December 2025Job...

We're Hiring: Customer Service Associate (Mandarin/Cantonese)We are looking for a dedicated and customer-oriented Customer Service Associate fluent in Mandarin and Cantonese to join our team in Kuala Lumpur. The ideal candidate will provide exceptional service, resolve inquiries, and contribute to a positive customer experience.Location: Kuala Lumpur,...

Position: Banking, Customer Service ExecutiveWork location: Kuala LumpurWorking Hours: Shift ArrangementsCompany Background: Banking & FinanceSalary: RM 2,300 to RM 2,800 + allowancesMust-have requirements:SPM and Diploma/Degree graduates are welcome to applyGood communication skillExperience in contact centre is an added advantageJob Purpose:Attending to...

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...

Principal Responsibilities:• Working in a contact center environment and handling multiple customer calls from our customers.• Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.• Listening to customers and establishing their needs in order to offer relevant products,...