Customer Service Executive

2 weeks ago

Penang, Malaysia Agensi Pekerjaan Adecco Personnel Sdn Bhd Full time 30,000 - 60,000 per year

What will you Do ?

  • Manage customer requests, such as Purchase Orders and Shipment Dates, ensuring the best interests of both customers and the company.
  • Plan and coordinate order distribution activities.
  • Handle customer complaints such as RMA, Delivery issues and claims.
  • Ensure and provide quality service to both internal and external customers.
  • Monitor inventory levels and ensure timely replenishment.
  • Prepare daily administration report and monthly productivity reports.
  • Support and contribute to other customer experience initiatives and projects as required.

Your Skills

  • Diploma / Degree in Business Studies or any related field.
  • At least 2 years working experience as customer service in electronics or similar industry background.
  • Proficiency in Microsoft Office, especially Microsoft Excel.
  • Adaptability to handle active, dynamic and fast-paced environments diligently.
  • Team player with the ability to collaborate across departments (e.g., sales, accounting, engineering and marketing).
  • Must be willing to be based in Penang.

Interested?

If you would like to explore this opportunity, please submit your updated resume to

Our recruitment team will review your application and contact you for further steps. If you do not receive further communication from us, it means there are other applicants in better alignment to our needs. Be on the look out for future career opportunities with us. We wish you success in your job seeking journey.

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