Coordinator

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Fine Concept & Creation Sdn Bhd Full time 32,000 - 48,000 per year
  • Handling customer inquiries, resolving complaints, and providing product information through various channels (email, phone).
  • Verifying the consistency of data across various sources and systems.
  • Collaborating with web developers to ensure the website is functional, secure, and regularly updated.
  • Identifying areas for improvement in operational processes to enhance quality and efficiency.
  • Monitoring delivery status and addressing any issues that arise during transit.
  • Ensuring the reliability and accuracy of the gathered information through meticulous cross-checking.
  • Communicate and coordinate clearly with clients and design team to facilitate effective client servicing.
  • Create and update records and databases with personnel, financial and other data.
  • Coordinating office activities and operations to secure efficiency and compliance to company policies.
  • Manage agendas/travel arrangements/appointments etc. for the upper management
  • Providing general administrative support, such as scheduling meetings, managing correspondence, and maintaining office supplies.
  • Perform related Administrative and Operational Tasks.
  • Have experience in social media and website management.

Skills and Qualifications

  • Technical Skills: Proficiency in MS Office, e-commerce platforms (e.g., Shopify, Magento), and content management systems (CMS).
  • Analytical Skills: Strong analytical skills to interpret data and make informed decisions.
  • Attention to Detail: High level of accuracy and attention to detail in all tasks.
  • Communication Skills: Excellent verbal and written communication skills for interacting with customers and internal teams.
  • Problem-Solving Skills: Ability to identify issues and develop effective solutions.
  • Organizational Skills: Strong organizational and multitasking abilities to manage various responsibilities efficiently.
  • Customer-Centric Mindset: Focused on delivering high-quality customer service and improving customer satisfaction.

Job Type: Full-time

Pay: RM3, RM4,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Administrative: 4 years (Preferred)
  • Operation management: 4 years (Preferred)
  • office management: 2 years (Preferred)

Work Location: In person

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