Customer Relations Consultant
2 weeks ago
客戶關係顧問
Today's Plus 正在招聘熱情、有責任心的客戶關係顧問加入團隊無論你是剛畢業,還是正在尋找新機會,我們都提供完善在職培訓,讓你快速上手。
你將會成為客戶的第一聯絡點,負責處理查詢、解答問題、跟進個案,確保每位客戶都能獲得優質體驗。如果你不介意與人溝通、善於解決問題,我們非常期待見到你
你的工作
- 以電話、電郵或即時通訊回覆客戶查詢
- 理解客戶需要,提供實用及即時的解決方案
- 維持並更新客戶資料
- 跟進客戶反饋,協助優化服務流程
- 按需要協助公司推廣活動或內部項目
我們期望您擁有
- 無需經驗,提供全面在職培訓
- 性格友善,具良好溝通能力
- 有耐性,細心,具解難能力
- 能操流利Bahasa Melayu,懂普通話更佳
我們為您提供
- 按表現發放獎金 + 獎勵 + 海外獎勵旅遊
- 彈性工作時間
- 一對一導師制與結構化在職訓練
- 清晰晉升階梯與職涯發展
- 免費辦公室小食與飲品
- 活力、互助、年輕化的工作環境
關於我們
我們致力為客戶及員工營造一個良好的工作環境,透過持續優化流程和提升服務水平。如您有意加入我們的團隊,請即刻遞交您的履歷
立即申請
如果你想在一個穩定、有發展機會又以人為本的環境中成長,歡迎點擊「立即申請」,我們期待認識你
Today's Plus Hiring Customer Relations Consultant
We are hiring friendly and responsible Customer Relations Consultantsto join our growing team Whether you're a fresh graduate or looking for a career switch, we'll provide full on-the-job training to help you get started.
You'll be the first point of contact for clients, helping with enquiries, offering solutions, and following up to ensure a smooth experience. If you can talk to people, solving problems, and working in a supportive environment, we'd love to meet you
Your Responsibilities
- Handle customer enquiries via phone, email, or live chat
- Understand customer needs and provide practical, timely solutions
- Maintain accurate client records
- Follow up on issues and gather feedback
- Support promotional campaigns or internal projects when needed
What We Expect from You
- No experience needed – full training provided
- Friendly, patient, and confident communicator
- Detail-oriented, organised, and solution-focused
- Fluent in Bahasa Melayu; Mandarin is a plus
What We Offer
- Performance-based bonuses + incentives + overseas incentive trip
- Flexible working hours
- Structured training & 1-on-1 mentorship
- Clear career growth opportunities
- Free snacks and drinks in office
- Fun, supportive and energetic work culture
About Us
If you're ready to build your future in a stable and people-focused environment, click "Apply Now" — we look forward to connecting with you
If you're ready to grow with us, apply now
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