Officer - Customer Service (Paradigm Mall JB)

2 days ago

Skudai, Malaysia Paradigm Mall Management Sdn Bhd Full time 3,000 - 36,000 per year

Job Descriptions:

  • To answer telephone calls and pass all calls properly to the relevant personnel / department.
  • To provide information and directions to tenants / shoppers at the Mall, i.e. shops location, promotions activities, etc.
  • To handle lost children until such the parent / guardian are paged via the PA system to claim their children.
  • To handle lost item by shoppers who have lost / misplaced any items while in the Mall.
  • To assist in any activities i.e. registration for colorings contest, etc.
  • To assist in giving out free gifts to shoppers who have made purchases at the Mall during promotions such as Anniversary Celebration, Festive Season, etc.
  • To distribute circulars to tenants.
  • To maintain the shopping mall's image i.e. Information Counter is kept tidy at all times with relevant brochures displayed to the public.

Job Requirements:

  • Candidates must possess at least a Diploma in Business or relevant studies.
  • Must be able to communicate very well in Bahasa Malaysia and English.
  • At least 2-3 years(s) of working experience in similar capacity. Fresh graduates are encouraged to join too
  • Good general knowledge of the surrounding areas of the shopping centre, local prominent landmarks and transportation infrastructure.
  • Good interpersonal and documentation skills.
  • Able to operate MS Office - Excel & Words.
  • Must be willing to work on Shifts, Weekends and Public Holidays.
  • Position is based in Paradigm Mall JB.

Your Benefits

  • Competitive Remuneration Package
  • Subsidies Parking Season Pass
  • Vibrant Working Culture
  • Exciting Festive Season Celebration
  • Insurance Coverage
  • Career Development
  • Employee Discount

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM3,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • What's your expected monthly basic salary?
  • What's your earliest joining date?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 2 years (Preferred)

Language:

  • Bahasa Malaysia (Preferred)
  • English (Preferred)

Work Location: In person

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