Hotel Front Desk Receptionist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia HOTEL VENICE SDN. BHD. Full time
  • Familiarise with the hotel system to make reservations and perform check-in/check-out.
  • Handle various forms of guest complains with a professional manner.
  • Collect payments and handle different forms of payments (cash, debit card, credit card, virtual credit card, etc).
  • Employees are required to be responsible for cash balance before and after their shift.
  • Employees are required to be able to work shifts (morning, afternoon, & night).
  • Amend online room rates and allotments for online bookings.
  • Attend to the guest needs when needed to.
  • Work closely with housekeeping team to communicate clean and dirty rooms.
  • Work closely with maintenance to report room issues.
  • Contact suppliers to order products needed for daily operations. For example, mineral water bottles or tissue rolls.

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