Inspur Server Onsite Engineer

2 weeks ago

Johor Bahru, Johor, Malaysia TITANICOM TECH LIMITED Full time 40,000 - 80,000 per year

Job Responsibilities:

  • Coordinating with team members in order to identify issues, resolve tickets and troubleshoot faulty devices.
  • Onsite support device (server) maintenance job for clients like Alibaba, Bytedance, Mega, BIGO and etc.
  • Occasionally participate in the implementation of project onsite, including installation, cabling, switch configuration, acceptance test etc.
  • Coordinate with vendors and support team on project technical problem resolution and implementation issues.
  • Participate in preparing necessary documents in advance, including configuration scripts, cable connection table, and project/service acceptance report.
  • Daily, weekly, monthly and quarterly report or customer level report when it is required.
  • Handling parts inwards and outwards of the warehouse.
  • Manage warehouse inventory accordingly and conduct stock checks upon request, supporting parts delivery to the data centre.

Basic Job Requirement:

  • Recent graduates with a degree in an IT-related discipline or individuals with professional experience in the IT field.
  • Outstanding communication skills in Mandarin & English and other languages

Preferred Job Requirements (Plus point if have):

  • Basic network knowledge, such as TCP/IP protocol stacks, basic routing and switching knowledge
  • Basic server knowledge and familiarity with Linux CLI
  • Able to travel on demandable to travel domestic and overseas
  • Work effectively under pressure and work overtime may be required

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