L1 Support Engineer

Responsibilities:Address customers' requirements and provide solutions.Guide customers through installing software and system applications.Conduct remote troubleshooting.Research for solutions to resolve an issue.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnel.Follow up with customers to ensure...

Job descriptionSummarize / Overview of the objective of the role. As a Maintenance Support Engineer, you will play a key role to supporting the maintenance and reliability of production equipment to ensure continuous, safe, and efficient operation within manufacturing environment. This role assists in preventive and corrective maintenance planning, SAP data...

Hello, we are SRKK.What we do?We are all about helping businesses unlock their full potential with cost-effective and timely digital transformation solutions. Our expertise covers everything from modern workplace setups to boosting IT security, and we specialize in seven key areas:Hardware/Device-as-a-Service ConsultancyModern Workplace SolutionsData...

About the RoleWe're looking for a Service Support Engineer to ensure the smooth operation, monitoring, and support of our traffic management and surveillance systems. This includes CCTV, AI event monitoring, Video Management Systems (VMS), and other traffic-related applications. You'll handle incident escalation, SLA compliance, reporting, and coordinate...

About the roleWe're seeking five Support Engineers based in Johor Bahru to join our growing Enterprise Support team. This team is critical in supporting major clients, including Shake Shack across both Singapore and Malaysia.This role requires high-touch engagement with clients, especially during operational hours. While AI tools will support documentation...

Job Description: Onsite IT Support EngineerLocation: Perak - Tanjung MalimEmployment Type:NegoDepartment:IT / Infrastructure SupportOverviewWe are seeking a reliable and hands-onOnsite IT Support Engineerto provide daily technical support across servers, networks, end-user devices, and production systems. The ideal candidate should have strong...

Scope:Responsible for providing daily lT support and ensuring smooth lT operations for the Singapore office. This role focuses on delivering deskside support for more than 100 users, maintaining lT equipment, The ideal candidate is customer-focused, skilled in troubleshooting, and able to resolve technical issues efficiently in a fast-paced environment.Key...

About UsShape Optics Technologies ) is a leading optical technology company headquartered in Singapore. We specialize in delivering high-quality optical components and innovative technical solutions to clients worldwide. As our business continues to expand, we are seeking Full-Time Optical Application Support Engineer to help grow our market presence,...

Join the revolution in hospitality techLiven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD)...

Here, We Offer- Gym Allowance- Optical Claim- Medical Claim- Dental Claim- Non-toxic and chill working environment Job Responsibilities• Monitor and support application systems to ensure stable and efficient performance.• Detect, troubleshoot, and resolve application-related issues, or escalate when necessary.• Identify application defects and conduct...