Application Engineer

2 weeks ago

Sri Petaling, Malaysia Tekmark Global Solutions Full time 40,000 - 60,000 per year

Join our team and become the go-to expert for integrating, commissioning, troubleshooting, and training customers on cutting-edge robotics systems.

You'll be a tech ambassador—supporting our sales team, solving real customer problems, and helping to close exciting automation projects across various industries.

Your Mission

Sales & Technical Support

  • Work hand-in-hand with sales to strategize, propose solutions, run demos, support tender bids, and build strong customer relationships.
  • Deliver technical proposals, application proof-of-concepts (POCs), and support product training, testing, and commissioning.
  • Be the face of our robots: present at trade shows, record training videos, and create impactful tech notes.

Customer Satisfaction

  • Troubleshoot and resolve customer issues like a pro.
  • Proactively improve our technical support services.
  • Be the calm in the storm—handle escalations smartly and keep customers happy.
  • Stay ahead by constantly learning: AI, IoT, robotics, industrial automation, cloud integration

Your Background

  • Degree in Electrical, Electronic, Robotics, or Mechatronics Engineering.
  • Experience in technical support, training, demo, or project delivery is a plus—but fresh grads are welcome too
  • Bonus if you've worked with embedded systems, automation, or in the semiconductor / electronics industry.

Your Skills

  • Extra points: Basic understanding of programming, cloud systems, or system integration
  • Strong in English & Bahasa Malaysia (both written and spoken).
  • Confident presenter: able to simplify complex tech for non-tech people.

Your Personality

  • Team player who also owns your work with pride.
  • Tech lover—always excited to explore new gadgets or tools.

Other Info

  • Must have your own transport.
  • Willing to travel locally and overseas occasionally.

Job Types: Full-time, Permanent

Pay: RM3, RM5,000.00 per month

Application Question(s):

  • Resignation Notice Period
  • Expected Salary
  • Do you have experience in pre and post sales support?

Work Location: In person

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