Customer Service Consultant
3 hours ago
As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.
To maintain accurate and comprehensive record of new and existing customers.
Requirements:
Candidate must possess at least a Diploma in any field or equivalent.
Preferably with retail experience in telecommunication products and services.
At least One (1) year of working experience in the related field is required for this position.
Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
Sales oriented and able to work independently.
Good communication and good customer services.
Good discipline and work as a team.
Willing to work in IOI Damansara, Petaling Jaya.
Job Type: Full-time
Pay: RM1, RM2,300.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- How long is your notice period with your current employer?
- What is your expected salary?
Work Location: In person
-
Customer Service Consultant
2 weeks ago
Petaling Jaya, Selangor, Malaysia Canaan Communication & Technologies Sdn. Bhd. Full time 30,000 - 40,000 per yearJob Description:The Position:To provide comprehensive information and solutions to customers about the product and service.Job Responsibilities:Handle customer enquiries by managing calls, emails and chats.Serve our customers' needs and attend to all requests promptly, accurately and professionally.Meet service level targets by achieving both service and...
-
Customer Service Executive
3 hours ago
Petaling Jaya, Selangor, Malaysia Etancy Consultant (M) Sdn Bhd Full time 26,400 - 27,600 per yearJob description: *CMC INBOUND*As a Customer Service Executive you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The salary range of RM2,200 - RM2,300 is inclusive of basic salary and Other benefits.If this sounds like something you may be a...
-
Customer Service Assistant Manager
2 days ago
Subang Jaya, Selangor, Malaysia BIEC Consultant Full time 42,000 - 84,000 per yearAssist and collaborate with the Manager to achieve the company's objectives and KPIs.Lead and supervise the Customer Service team in daily shipment operations, ensuring efficiency and accuracy.Manage escalations effectively by providing timely and practical service solutions.Monitor and enforce compliance with Standard Operating Procedures (SOPs) and...
-
Sales & Service Consultant
3 hours ago
Petaling Jaya, Selangor, Malaysia Digibionic Lifestyle Malaysia Sdn. Bhd. Full time $40,000 - $80,000 per yearAbout the RoleAs a Hearing Center Sales & Service Consultant at Digibionic Hearing Center, you will play a key role in helping customers improve their hearing and quality of life. This position combines customer service, hearing assessment support, product consultation, and after-sales care. You will work closely with customers throughout their entire...
-
Consultant - Consulting Services
2 days ago
Petaling Jaya, Selangor, Malaysia ISATEC Sdn. Bhd. Full time 600,000 - 1,000,000 per yearOverviewWe are seeking an experienced and highly driven Consultant to join our Consulting Services team. This role is ideal for professionals with over 5 years of relevant experience in infrastructure, cloud, cybersecurity, or digital transformation domains.As a Consultant, you will play a key role in delivering technology projects, providing expert-level...
-
Customer Service
2 weeks ago
Petaling Jaya, Selangor, Malaysia Career Horizons Sdn Bhd Full time 42,000 per yearSummaryThe Customer Success Specialist plays a key role in ensuring every client enjoys a smooth, positive, and professional experience. This role blends excellent communication, coordination, and administrative skills with a consultative, client-focused approach. Working closely with healthcare practitioners, the specialist enhances client satisfaction,...
-
Service Consultant
2 days ago
Petaling Jaya, Selangor, Malaysia Carsome Full time 40,000 - 60,000 per yearAbout You The Service Consultant that entails identifying Body & Paint problems with vehicle during vehicle check in to ASC/EC, gathering vehicle condition information with Pre-Inspection about and drafting orders for repairs to be done. Key person that will be communicating with related departments to understand the issue such as repair cost and time.Your...
-
Customer Service Executive
5 hours ago
Petaling Jaya, Selangor, Malaysia Sunway Medical Centre Sdn Bhd Full time 30,000 - 60,000 per yearSunway Medical Centre Bandar Sunway is HiringJob Description:1) Customer Service and Attend to EnquiriesReceive customers' & patients' enquiries (walk-in or via telephone) and provide clear & precise information when requiredProvide clear directions of Hospital's facilities to customer upon inquiryAssist customers & patients by directing them to the...
-
Customer Service
2 days ago
Petaling Jaya, Selangor, Malaysia Hunters International Full time 20,400 - 24,000 per yearAbout the Company:Our client is a licensed moneylender in Malaysia, operating under the Moneylenders Act 1951. The company offers fast, easy, and reliable financial assistance tailored to individual needs and capabilities. Their services are designed to assist individuals who face challenges in obtaining loans through traditional channels. With a focus on...
-
Sales Consultant
2 weeks ago
Petaling Jaya, Selangor, Malaysia The CEO Group Full time 40,000 - 80,000 per yearCompany DescriptionThe CEO Group is dedicated to being a leader in providing government servants with financial freedom through our syariah-compliant financial products. We have established collaborations with Kuwait Finance House and Coshare Holdings Berhad, a salary deduction agency approved by the Ministry of Finance and the National Accountant...