Product Sales Manager

1 day ago

Penang, Malaysia IDS Medical Systems Group Full time 60,000 - 120,000 per year

Job Responsibilities

Field Sales Management

  • Responsible for developing & achieving Region / Zone sales budget through managing Region / Zone funnel and driving subordinate teams to ensure achievement of Region / Area sales budget.
  • Responsible for Region / Zone P&L, effectively control expenses and drive down working capital.
  • Manage customer relationship and promote customer satisfaction and market share growth.
  • Drive customer penetration for responsible Region / Zone, increase number and volume of transactions per
  • Conduct regular OUTREACH external survey.
  • Prepare sales forecast for Operations Department to facilitate inventory order.
  • Partner with dealers where necessary to maximize customer penetration, and actively manage their performance to ensure alignment with company practices.
  • Act as primary contact to address customer and product quality concerns efficiently and effectively; which directly impact customer satisfaction, sales and market share retention.
  • Actively share business leads with other teams and promote cross-selling where suitable
  • Prepare regular reports in a timely manner and attend country management meetings to review performance.
  • Business / Budget Planning
  • Prepare and recommend Region / Zone sales budget plans for approval, with particular emphasis on constantly improving on Organisation, Goals, Strategies and Measures that will enhance the effectiveness of Field Sales Specialists.
  • Report against agreed KPI's to ensure that progress against the business plan is measured, and that any gaps identified are remedied if appropriate to do so.

Team Management

  • Set targets, performance measures and levels of accountability for all direct reports.
  • Drive usage of SPARKS methodology and ensure all subordinates attend the FEAST program
  • Ensure all subordinates receive both half yearly & annual reviews in relation to their work performance.
  • Coach and develop subordinates on important aspects of work performance, and where appropriate recommend development plans for further improvement in areas of poor performance.
  • Create a Team environment in the business and where appropriately executed training programs to share best practice as a mechanism to bring about process and productivity improvement.
  • Take responsibility and actively manage the screening, selection and recruitment of direct subordinates.
  • Any other tasks as deemed required by immediate superior or management.

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