Senior Sales Engineer

Job Title: Senior Sales Engineer

Location: Shinkawa Electric of Malaysia Sdn. Bhd., Level [Insert Level], Menara Prestige, No. 1, Jalan Pinang, 50450 Kuala Lumpur

Department: Sales & Engineering

Reports To: Sales Director / General Manager

Employment Type: Full-time

Company Overview

Shinkawa Electric of Malaysia Sdn. Bhd. is the Malaysian subsidiary of Shinkawa Electric Japan, a global leader in Condition Monitoring, Vibration Monitoring, and Machinery Protection Systems. We support critical industries including marine, oil & gas, power generation, and industrial manufacturing with high-performance monitoring solutions and robust technical support across local and regional markets.

Position Summary

We are seeking a dynamic and technically proficient Senior Sales Engineer to lead customer engagements, craft tailored solutions, and support project execution. The ideal candidate will have hands-on experience with rotating machinery and vibration monitoring systems, and be confident in managing industrial networking protocols.

Key Responsibilities

Sales Responsibilities:

• Identify and pursue sales opportunities in key industries.
• Manage end-to-end sales process including presentation, proposal, negotiation, and closing.
• Build long-term relationships with clients, consultants, system integrators, and EPCs.
• Develop a strong relationship with key stakeholders in current and prospective customers, including Engineers, Managers, Operation, or technical people etc.
• Support marketing activities including exhibitions, seminars, and product demos.
• Achieve sales targets and provide regular reporting and forecasts. (Weekly Sales Plan, CRM sales pipeline, sales strategic plans etc).
• Assist in performing analytical functions and provide information concerning the latest technological application in the industry and company's competitors.
• Any other duties as may be assigned by immediate superior/manager.

Technical Responsibilities:

• Handle customer technical inquiries, including site assessments and system recommendations.
• Prepare and present technical proposals, BOQs, and system architecture.
• Collaborate with engineering teams locally and in Japan for solution design and customization.
• Support project implementation, commissioning, and basic troubleshooting.
• Assist clients with system integration into platforms such as SCADA, PI System, or cloud.
• Perform basic network setup, MODBUS configuration, and connectivity testing.

Preferred Technical Skills

• Experience with vibration monitoring systems or rotating machinery is a strong advantage.
• Strong knowledge of MODBUS, TCP/IP networking, and industrial communication protocols.
• Familiar with remote monitoring systems, data acquisition, and PLC/DCS integration.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Basic understanding of SQL Server or equivalent databases for data integration.
• Able to work with simple diagrams/layouts (Visio or AutoCAD is a plus).

Preferred Certifications/Criteria

• Good and strong existing connection in Oil & Gas Industry, Power Generation, Energy, Manufacturing especially on End User EPCC, Consultants and fabricators.
• ISO Vibration Analysis Certification – Category Level 1 or higher is a plus.
• Any certification in industrial automation, control systems, or instrumentation is a plus.

Qualifications

• Candidates must possess at least a Degree in Electronic & Electrical / Control & Instrumentation / Mechatronic / Mechanical / Oil & Gas Petroleum/ Process Engineering or equivalent.
• Minimum 5 years' experience in technical sales, applications, or system integration.
• Strong communication skills and customer-oriented mindset.
• Fluent in English and Bahasa Malaysia. Japanese or Arabic proficiency is an advantage.
• Willingness to travel locally and regionally.
• Good presentation skills.
• Ability to work independently with minimum supervision.

Compensation & Benefits

• Basic Salary: RM6,000++/month + Fixed and Variable Allowance
• Performance-Based Commission Scheme
• EPF, SOCSO, and EIS contributions
• Travel and communication allowances
• Flexible working hours
• Work-from-home options (subject to task and approval)
• High career growth opportunity within an international organization

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