Executive, Digital Solutions

1 day ago

Shah Alam, Selangor, Malaysia Zuellig Pharma Full time 60,000 - 80,000 per year

About Zuellig Pharma

Zuellig Pharma (ZP) is one of the largest healthcare services groups in Asia and our purpose is to make healthcare more accessible.

For over 100 years, we have been the trusted partner for healthcare companies looking to realize opportunities in Asian markets. With our deep-reaching infrastructure and sole focus on healthcare, we offer our clients unparalleled access to all healthcare channels across 13 countries in the region. Our focus is always about combining our market insight with a thorough understanding of your needs to deliver the best solution that connects you to patients. We believe delivering your products is only the first step to capturing the Asian markets. That is why we have continued to invest in developing innovative solutions that expand across Distribution, Clinical Reach, Sales & Marketing, Patient Centred Services, and Community Pharmacies.

Zuellig Pharma is the leading provider of distribution services to manufacturers in the life science industry in the Asia Pacific region. With operations in 13 countries or territories Zuellig Pharma has strong market positions, critical mass, broad geographic coverage and significant potential for continuing growth.

Purpose of the Role:

  • Manage digital applications and provide support to internal and external users, covering training, setup, workflow, and troubleshooting for MY market.
  • Participate actively in new projects, including data collection, defining the scope of work, and UAT execution.

What You'll Do :

  • Digital Application Management. Oversee the operation of digital applications used by internal and external users to ensure smooth system functionality and coordinate troubleshooting with relevant stakeholders.
  • User Support and Training. Conduct user onboarding, training sessions and respond to user enquiries to resolve process related issues in timely manner. Develop and maintain user guides or training materials.
  • Project Involvement and Implementation. Actively participate in new digital projects assigned, collaborating with cross-functional teams to deliver solutions that meet business objectives.
  • Prepare reports on application usage, issues and performance metrics.
  • Stay updated with emerging digital trends and technologies relevant to the organization.

What will make you successful:

Must-Have:

  • Bachelor Degree in Operations Management/ Computer Science or any relevant field

Advantage to Have:

  • Experience in digital solutions and customer relations

Why Join Zuellig Pharma:

  • We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
  • We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
  • As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
  • Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
  • Our Total Rewards program is designed to support your overall well-being in every aspect.

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