Helpdesk / IT Support

1 week ago

Senai Johor, Malaysia Yoke Food Industries Sdn. Bhd. Full time

Job Responsibilities:

  • Provide desktop support to users primarily in L2 capacity
  • Manage the IT Assets life cycle in the company, PC/NB acquisition, till assets disposal
  • Ensure that the IT assets in our Asset Management System are accurately maintained and up-to-date.
  • IT vendor sourcing, liaising with vendors on procurement, delivery, payment, support-related issues.
  • Organized and strong ability to keep systems of records is a MUST.
  • Assist in IT end user training where necessary.
  • Working knowledge in Active Directory and Office 365 is advantageous.
  • Strong appetite to learn with a positive attitude.
  • Good in customer relationship management and must be a team player.

Job Requirements:

  • Degree in Computer Science or Information Technology or equivalent with at least 3 years of working experience in IT.
  • Demonstrated advance technical knowledge of current technologies and trends within the industry.
  • Good spoken and written command of English.
  • Proficient in General IT Support, Windows Server, Active Directory, Ticketing system, Remote Support.

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