Culinary Standard Support, Senior Officer

1 day ago

Greater Kuala Lumpur, Malaysia Malaysia Airlines Full time 60,000 - 120,000 per year

*Position Title*
Culinary Standard Support Senior Officer

*Report To*
Manager, F&B Product Design

*Position Summary*
This role manages inflight menu cards and menu specifications, ensuring they are accurate and delivered on time through the Inflight Catering Ordering System (ICOS) to maintain high customer satisfaction. It also supports the Food and Beverage team by updating processes in the MAG Culinary Solutions Manual and ICOS documentation. Additionally, the role assists the Culinary Standards Assistant Manager and coordinates with teams involved in menu design.

*Key Accountability*

  • Support the Culinary Standards Assistant Manager for In-Flight Service Food & Beverage in coordinating menu development with KUL and Station Caterers within agreed SLAs.
  • Prepare and issue menu specification documents to caterers based on flight schedules, patterns, aircraft type, and menu cycles following Menu Structure and F&B policies.
  • Assist the Culinary Standards Manager for European, ANZ, North Asia, and China regions.
  • Compare flight profiles and plan menus, including portion ratios, dish creation, crew meals, dry store, supplementary items, standard items, and beverages.
  • Enter old menu cycles and perform other duties as assigned.

Menu Card Readiness and Management

  • Ensure menu card content is accurate and error-free before printing (online or hard copy).
  • Update menu cards promptly with latest changes; maintain a "live" user guide with version control.
  • Incorporate latest policies, guidelines, common mistakes, and FAQs into menu cards.
  • Brief users to ensure understanding of guidelines.
  • Track and correct errors in menu cards in coordination with the F&B team.
  • Ensure menu cards are issued on time and accurately.
  • Participate in digitalizing menu cards.

Inflight Catering Ordering System (ICOS) Documentation

  • Document and communicate any changes to menu planning processes and timelines to relevant IFO team members.
  • Keep ICOS user and process manuals "live" with version control.
  • Support projects by incorporating latest policies, guidelines, and FAQs into ICOS documentation to maintain menu quality.
  • Establish tracking to verify and correct menu card errors in collaboration with the F&B team

*Qualification & Working Experience*

  • Diploma or Degree in Culinary Arts, Food & Beverage Management, Hospitality, or related field
  • Minimum 3–5 years in airline catering, inflight F&B operations, or culinary standards management

*Areas of Experience*
Food & Beverage, Food Handling, Culinary Management

*Personality Traits*

  • Strong knowledge of menu planning, recipe management, and food service standards.
  • Familiarity with inflight catering operations and airline F&B policies.
  • Proficient in documentation, process management, and workflow systems (e.g., ICOS or similar).
  • Excellent attention to detail and organizational skills.
  • Ability to coordinate across multiple teams and regions.
  • Strong communication skills in English; additional languages an advantage.
  • Proactive, solution-oriented, and able to work under tight deadlines.

  • Executive, Culinary Standards

    3 days ago

    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Position Title**: Executive, Culinary Standards (R&D) **Report To**: Assistant Manager / Manager, Culinary Standards **Position Summary**: The Culinary Standards Executive (R&D) plays a key role in developing, testing, and implementing innovative culinary concepts and menu items that align with the company’s brand identity, quality standards, and...

  • Assistant Manager, Culinary Standard

    2 weeks ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Assistant Manager, Culinary Standard **Reports To**: - Manager, Airlines Culinary Standards **Role Purpose**: - Accountable for development of quality and innovative inflight offerings for the assigned region (meal and beverages) that will align with strategies set by the Product Department at optimal cost and position Malaysia...

  • Assistant Manager, Culinary Standard

    2 weeks ago

    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Manager, Airlines Culinary Standards **Role Purpose**: - Accountable for development of quality and innovative inflight offerings for the assigned region (meal and beverages) that will align with strategies set by the Product Department at optimal cost and position Malaysia Airlines competitively in the inflight catering industry. Ensure...

  • Internship - Culinary

    3 days ago

    Kuala Lumpur, Malaysia 118 Grinder Cafe Full time

    **Key Responsibilities**: - Assist in daily food preparation including washing, cutting, and portioning ingredients. - Support the culinary team in mise en place and plating during service. - Learn and perform basic cooking techniques under supervision. - Maintain kitchen cleanliness and follow food safety and hygiene procedures. - Assist in receiving and...

  • Culinary Interns

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia VCB Malaysia Berhad Full time 12,000 - 24,000 per year

    Full job descriptionKey Responsibilities:Assist in daily food preparation including washing, cutting, and portioning ingredients.Support the culinary team in mise en place and plating during service.Learn and perform basic cooking techniques under supervision.Maintain kitchen cleanliness and follow food safety and hygiene procedures.Assist in receiving and...

  • Culinary Interns

    1 day ago

    Kuala Lumpur, Malaysia Asia Food Venture Full time

    **Culinary Intern Job Description**: - Assist chefs with food preparation and cooking. - Ensure kitchen safety and hygiene standards are maintained. - Help with inventory management and ingredient storage. - Support plating and presentation of dishes. We are looking for individuals eager to gain hands on experience in a dynamic culinary environment. **Job...

  • Chef/culinary Instructor

    3 days ago

    Kuala Lumpur, Malaysia Cozymeal Full time

    Flexible Schedule- Manage your own calendar and accept bookings that work for your schedule.- High Earnings- Boost your earnings or replace your full-time job.- Full Support- Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Chef/Culinary Instructor, Kuala Lumpur, Malaysia**: Cozymeal is seeking...

  • Chef/culinary Instructor

    1 day ago

    Kuala Lumpur, Malaysia Cozymeal Full time

    Flexible Schedule - Manage your own calendar and accept bookings that work for your schedule. - High Earnings - Boost your earnings or replace your full-time job. - Full Support - Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Chef/Culinary Instructor, Kuala Lumpur, Malaysia**: Cozymeal is...

  • Internship Opportunity: Culinary Intern

    3 days ago

    Kuala Lumpur, Malaysia Eat Cake Today Sdn Bhd Full time

    Assist in the preparation of cake batters, fillings, and frosting - Support in the decoration and assembly of cakes, cupcakes, and other baked goods - Assist with inventory management and stock rotation - Maintain cleanliness and organization in the kitchen area - Collaborate with our experienced bakers and learn various baking techniques and recipes -...

  • Senior Global Operations Officer

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Bank Full time 60,000 - 120,000 per year

    Requisition Number: 41515Job Location: Bukit Jalil KL, MYSWork Type: Office WorkingEmployment Type: PermanentPosting Start Date: 19/11/2025Posting End Date: 28/11/2025:Job SummaryTo service Trade Operations clients (internal & external) on day-day queries and referrals pertaining to Trade services and Finance transactions during processingKey...