Customer Service Assistant

1 day ago

Klang, Selangor, Malaysia Shin Yang Shipping Sdn. Bhd. Full time 20,000 - 24,000 per year

Interested candidates, PLEASE ATTACHED in your comprehensive resume together with relevant certificates / transcripts, copy of Identity Card (IC) & Expected Salary.

1. CUSTOMER SERVICE

Working Location: Kawasan Perindustrian Bandar Sultan Suleiman, Klang

Duties & Responsibilities

  • Handling of customer booking/shipment/enquiry.

  • Provide booking confirmation to shipper/cnee.

  • Arranging and monitoring container movement.

  • Preparing SI and confirming BL.

  • Update port system and plan haulier before closing.

  • Sending pre-alert/email to shipper/customer and to follow up with destination agent.

  • Submit job file for billing to Account Dept.

  • Close job file after job complete and filling the job file.

  • Any other duties that may be assigned by the superior.

Requirement

  • Possess at least a SPM / STPM / Diploma / Degree in any field.

  • Required language(s): English, Bahasa Malaysia.

  • Fresh graduates are encourage to apply.

  • Proficiency in MS Office.

  • Good interpersonal and communication skills, mature, dedicated, and responsible.

  • Must be able to meet deadline and willing to work under pressure.

  • Excellent time management skills and the ability to prioritize work.

* Location at Kawasan Perindustrian Bandar Sultan Suleiman, Klang

* Working Hours : Mon - Fri , Sat

Job Types: Full-time, Permanent

Pay: From RM2,000.00 per month

Ability to commute/relocate:

  • Port Klang: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Import/Export: 1 year (Preferred)

License/Certification:

  • Driving License (Preferred)

Work Location: In person

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