Payment Officer

3 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia EBC Group Full time 30,000 - 45,000 per year

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

  • Reviewing payment requests from businesses to ensure that they comply with policies and procedures.
  • Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
  • Reviewing account activity to determine whether any fraudulent activity has occurred.
  • Processing checks, money orders, credit card payments, wire transfers, and other forms of payment
  • Coordinating with banks, auditors, and other parties involved in the payment process.
  • Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.
  • Processing and settlement to merchant partners and treasury management services
  • Management of receive settlement from merchant partners.
  • Oversight and ongoing development of key operational processes and procedures from beginning of project to implementation of project - specifically for payment operations.
  • Finance incident management - for any settlement issues and dispute - including investigating, mitigating, recovery and escalation.
  • Ensuring company operates in accordance with regulatory requirement as adopted and mandated by business.
  • Any ad-hoc tasks assigned by superior.

Requirements

  • Bachelor's degree in business administration, finance & accounting or related fields.
  • Minimum 2 year(s) of working experience in Finance Operation of Finance or Banking Institute (preferable in cash management or product development experience or payment agent / merchant business)
  • Welcome fresh graduate to apply
  • Strong analytical skills; Good in problem solving.
  • Strong communication skills.
  • Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
  • Proficiency with Microsoft Office.
  • Independent and always have the hunger to work and learn.
  • Able to work in a fluid and sometimes ambiguous environment; capable of adjusting and adapting based on new information and developments; open to change.
  • Hand on and perform day to day operations.
  • Proficient in BOTH written and spoken Mandarin and English is a must to communicate with Mandarin-speaking Clients.

Benefits

Benefits:

- Competitive salary and bonus structure, based on experience and performance.

- Comprehensive benefits package, including medical insurance, retirement plan, and paid time off.

- Opportunity for professional growth and career advancement within a fast-growing company.

- Collaborative and supportive team culture, with a strong emphasis on work-life balance.

- Work in a dynamic and innovative industry, with opportunities for continuous learning and development.

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