Contact Center

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan PERSOLKELLY Malaysia Sdn Bhd Full time 30,000 - 60,000 per year

RELOCATION IS A MUST, Open for Fresh Graduates

Job Description:

  • Responsible for providing professional, prompt and world class customer service to both internal and external customers, whilst promoting services and facilities in an informed and timely manner. This relates to both phone and written (email/fax) customer point of contact.
  • Tele-Service (CS) - General Enquiry, Internal Support, F&B Dining Reservation, Hotel In-House Guest Service requests
  • This position is to perform a multi-skilled role governed by a 24/7 rotating roster in a diverse and fast pace environment.

Requirements:

- Relevant experience within a Call Centre or Contact Centre environment

- Hospitality or Casino experience is desirable

- Relevant customer service experience with Sales background is beneficial

- High school degree, college education in Hospitality or related field preferred

- Great communication skills as well as ability to work with others in close manner

- Ability to understand and execute complex written and verbal instructions

- Able to deliver excellent customer service, externally and internally

- Able to react effectively and calmly in emergencies

- Able to maintain customer confidentiality

  • Contact Center Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Asiapactalents Sdn Bhd Full time 93,600 - 120,000 per year

    Contact Center Executive (Luxury Hotel) – Japanese SpeakerLocation: G Tower, Kuala LumpurEmployment Type: Full-TimeAbout the RoleJoin a global leader in customer experience management and represent a renowned luxury hotel brand. As a Contact Center Executive, you will deliver exceptional service to international guests, ensuring every interaction reflects...

  • Contact Center Representative

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aisling Group Full time 20,000 - 30,000 per year

    Principal Responsibilities:• Working in a contact center environment and handling multiple customer calls from our customers.• Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.• Listening to customers and establishing their needs in order to offer relevant products,...

  • Customer Contact, Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Malaysia Full time 60,000 - 120,000 per year

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...

  • Call Center Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MY FLEX HEALTH GROUP SDN BHD Full time 120,000 - 240,000 per year

    As the leader of our customer service department, you will be responsible for overseeing the operations of our 24/7 contact center, ensuring exceptional service delivery, managing client relationships, and driving continuous improvement across the team. You will provide strategic direction, coach and develop staff, and work closely with senior leadership to...

  • Contact Center Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Malaysia Sdn Bhd Full time 40,000 - 60,000 per year

    勤務地G Tower(マレーシア・クアラルンプール)■ 雇用形態フルタイム(正社員) ローテーションシフト制(週休2日・24時間365日対応)■

  • Data Center Operations Tech, Data Center Operations

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full time 60,000 - 120,000 per year

    DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...

  • Data Center Operations Technician, Data Center Operations

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full time 40,000 - 120,000 per year

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Call Center Executives

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Career International FOS Pte Ltd Full time 30,000 - 60,000 per year

    Responsibilities:As a Banking Customer Service Executive, you will be our valued banking customers' first point of contact. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.To provide friendly and professional customer assistance via phone, email, or chat,...

  • Call Center Agent

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Career International FOS Sdn Bhd Full time 24,000 - 42,000 per year

    INTAKE - 8 December 2025Responsibility:As a Call Center Executive, you will be the first point of contact for our valued banking customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.To provide friendly and professional assistance to customers via phone,...

  • Call Center Agent

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Career International FOS Sdn Bhd Full time 24,000 - 36,000 per year

    INTAKE - 3 NOV 2025Responsibility:As a Call Center Executive, you will be the first point of contact for our valued banking customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.To provide friendly and professional assistance to customers via phone, email, or...