Contact Center Executive

Contact Center Executive (Luxury Hotel) – Japanese SpeakerLocation: G Tower, Kuala LumpurEmployment Type: Full-TimeAbout the RoleJoin a global leader in customer experience management and represent a renowned luxury hotel brand. As a Contact Center Executive, you will deliver exceptional service to international guests, ensuring every interaction reflects...

Principal Responsibilities:• Working in a contact center environment and handling multiple customer calls from our customers.• Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.• Listening to customers and establishing their needs in order to offer relevant products,...

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...

Responsibilities:As a Banking Customer Service Executive, you will be our valued banking customers' first point of contact. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.To provide friendly and professional customer assistance via phone, email, or chat,...

Responsibilities:As a Banking Customer Service Executive, you will be our valued banking customers' first point of contact. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.To provide friendly and professional customer assistance via phone, email, or chat,...

As the leader of our customer service department, you will be responsible for overseeing the operations of our 24/7 contact center, ensuring exceptional service delivery, managing client relationships, and driving continuous improvement across the team. You will provide strategic direction, coach and develop staff, and work closely with senior leadership to...

Job description:Provide excellent support experience to customers via all relevant communication channels. (call, email & live chat)Identify customer's needs, researching any existing issue in order to provide solutions that will best address customer's needs while ensuring that any existing confusion is clarified.Listen to customer feedback, provide...

This will be for inbound call center with a leading bank to support international markets through inbound calls regarding services and complaints.Requirements:Proficient in speaking English or any additional language such as Mandarin/ Cantonese is added advantage.Open to fresh graduate or experienced candidates. SPM and aboveComfortable to speak and assists...

INTAKE - 8 December 2025Responsibility:As a Call Center Executive, you will be the first point of contact for our valued banking customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.To provide friendly and professional assistance to customers via phone,...

INTAKE - 3 NOV 2025Responsibility:As a Call Center Executive, you will be the first point of contact for our valued banking customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.To provide friendly and professional assistance to customers via phone, email, or...