Technical Support Executive

14 hours ago


Puchong New Village, Malaysia Arvion Services Full time

Job Overview:Join a dynamiconboarding teamas aTechnical Support Executive, where you'll be the first point of contact for clients, providing timely support and solutions through inbound calls and emails. This role offers excellent career growth opportunities and comprehensive training to help you succeed in a fast-paced service environment.What you will do:Process client requests and solve issues via inbound calls and email by navigating multiple programs while paying attention to accuracy and detail.Escalate the issue to the appropriate specialist when needed via CRM tools.Update clients on their request status accordingly.Achieve quarterly KPI targets set by the CS manager.Perform other ad hoc tasks assigned by the manager.What makes you a good fit:Good communication skills in English.Must be able to speak fluently in Mandarin.Strong client-facing and communication skillsTroubleshooting and multitasking skillsSelf-motivated and highly reliableCustomer service orientationMinimum 1 year of working experience in the service industry will be an added advantage for this positionFresh Graduates with Cert/Degree/Diploma in IT are encouraged to apply (Full Training Provided will be provided)Willing to work on rotational shifts and off day (Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest)Willing to work in Ara Damansara, SelangorWhat we offer:KPI Allowance: RM500Night Shift Allowance: RM400Additional Allowance of RM600 if the night shift exceed 120 hours of productivityEPF & SOCSOSick leaveAnnual leave5 mins from Ara Damansara LRT station and a shopping mall.Office is located next to housing area. Convenient for outstation candidates.Quarterly staff recognition and appreciation Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader >Senior Team Leader > Assistant Manager > Manager > Senior ManagerIJP Internal job program. Opportunity to transfer to the candidate's favorite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.Interview Process:Walk-in interviewAssessments requiredClient Interview



  • Puchong New Village, Malaysia Arvion Services Full time

    Job Overview: Join a dynamic onboarding team as a Technical Support Executive, where you'll be the first point of contact for clients, providing timely support and solutions through inbound calls and emails. This role offers excellent career growth opportunities and comprehensive training to help you succeed in a fast-paced service environment. What you...

  • Technical Support

    2 days ago


    Puchong New Village, Malaysia EPS Ventures Sdn Bhd Full time

    Location: Puchong, SelangorWorking hours: Mon-Fri, 8.30am - 5.30pmContract: 2 years (convertable to permanent)IT Technical Support Specialists ensure that computer systems and networks function effectively while providing support to end-users. They diagnose and resolve technical issues, maintain hardware and software, and guide users to enhance their overall...


  • Puchong New Village, Malaysia CODEMAX SDN BHD Full time

    Codemax is the only F&B vertical ERP provider in APAC. With a humbling journey of 10 years, we have helped F&B industry leaders (food manufacturers, F&B chains, International Franchises) to improve their business operations, gain margins, save costs, and achieve high efficiency automation. From our Malaysia HQ, we are now growing outwards to Singapore,...


  • Puchong New Village, Malaysia The Recruiters Space Full time

    Our Client:Our client is a leading healthcare technology provider in Malaysia, delivering innovative digital practice management solutions across Southeast Asia. With over 15 years of experience and thousands of clinics supported, the company specializes in clinic management systems, AI-driven patient engagement, and healthcare networking platforms. Built on...


  • Puchong New Village, Malaysia Living Young Aesthetic Sdn Bhd Full time 12,000 - 36,000 per year

    Job SummaryWe are looking for a dynamic IT Field Support Executive to join our technical team. This hybrid role involves on-site support for customer installations (copiers, printers, IWB) as well as occasional internal IT troubleshooting (PC, printer, network). You must be confident in handling basic IT tasks and willing to travel daily using a...


  • Puchong New Village, Malaysia Bossard (M) Sdn. Bhd. Full time

    Role Responsibilities:Reports to the Engineering ManagerResponsible for issues pertaining to application and product qualityProvide application solutionsProvides pre & post-sales technical and sales support to customersHandles customer highly technical inquiries and complaintsConducts technical presentations to customersConducts technical trainingLiaises...


  • Puchong New Village, Malaysia Eco Interiors International Sdn Bhd Full time

    Job Responsibilities:Manage and maintain the company's IT infrastructure, including software, hardware, servers, and networking operating systems.Perform application maintenance, including installation, configuration, upgrading, troubleshooting, and performance monitoring.Provide 1st level support for IT infrastructure such as printers, servers, routers,...

  • Technical Engineer

    14 hours ago


    Puchong New Village, Malaysia VISKOU TECHNOLOGY SDN. BHD. Full time

    Viskou Technology Sdn Bhd is a fast-growing technology solutions in security surveilliance company based in Malaysia and Singapore. We're expanding our footprint and looking for dynamic and driven sales professionals to join our team in Puchong.


  • Puchong New Village, Malaysia Polymorph Psynergy Full time

    Our client is a leading healthcare technology provider in Malaysia, delivering innovative digital practice management solutions across Southeast Asia. With over 15 years of experience and thousands of clinics supported, the company specializes in clinic management systems, AI-driven patient engagement, and healthcare networking platforms. Built on a...

  • Hardware Support

    2 days ago


    Puchong New Village, Malaysia Zeoniq Malaysia Sdn Bhd Full time

    Job HighlightsBased in Puchong, SelangorHands-on experience with POS hardware systemsOn-site & remote support exposureTraining provided (Fresh graduates are welcome)EPF, SOCSO & EIS providedBonus & company tripJob ResponsibilitiesInstall, configure, and maintain POS hardware (printer, scanner, cash drawer, etc.)Troubleshoot hardware and basic system...