Sales Operations Support Specialist – Information Technology

2 days ago

Malaysia JonDavidson Full time 30,000 - 60,000 per year
The ideal candidate has experience working with Customers in telecommunications and/or IT industry and is an excellent problem solver who is focused on providing excellent Customer Service.  This role directly interfaces with Customers, Partners, and Service Providers, as well as company internal Sales, Service Delivery, Operations, and Support teams.  Seeking a candidate with a strong Customer focus, attention to detail and planning, and ability to coordinate and lead multiple parties to achieve service delivery results and fast resolution of issues.

Responsibilities:
Proactively establish and maintain effective working relationships with customers, serve as the customer point of contact and escalation point. Supporting Managed Service administration and Service Operations in a range of support tasks.Coordinate with various internal and external teams for usage calculation, submission and verification of Managed Service charges.Order entry of managed service process from order to cash.Periodically reporting on progress of managed services invoices gaps and define actions for correction.Develop/enhance existing process.Create and maintain comprehensive invoicing documentation.Upload invoices to customer's portal and coordinate on payment.Perform additional administration and support tasks as needed and/or requested.

Requirements:
5 years' experience in Sales Support & Administration, Customer Service Operations Support and Coordination.Excellent MS Office skills, advanced Excel. Must be detail oriented with the ability to multi-taskSuperior communication skills in English (verbal and written, both internal and external to the organization). Ability to problem solve and think outside of the box to meet company expectations. Experience cultivating and developing relationships with high value customers.Experience working in a fast paced, multi-tasked environment.Ability to work well individually, as well as part of a team.Ability to prioritize tasks and display excellent time management skills.High Adaptability in a fast growing and changing organization.

  • Information Communication Technology

    4 days ago

    Malaysia UNICEF Full time

    **Job no**: 569940 **Contract type**: Fixed Term Appointment **Duty Station**: Kuala Lumpur **Level**: NO-3 **Location**: Malaysia **Categories**: Information Communication Technology UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them...

  • Technical Sales Support Specialist

    1 week ago

    Malaysia GENO Management Full time

    Position : Technical Sales Support Specialist Salary : Up to RM 5,000 (Exclude Allowances) Location : Desa Aman Puri, Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job Scope** - This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D...

  • Technology Risk Specialist SG

    2 days ago

    Malaysia CIMB Group Full time 120,000 - 250,000 per year

    Description#LI-DA1Key Responsibilities Business and System Resilience Foster agility and growth mindset to implement robust TRM strategies, framework and policies to manage technology and cybers risks of CIMB Singapore to be better prepared to mitigate and manage these risks in the face of evolving system/information security and cyber threat.​Work...

  • Sales Operations Specialist

    2 days ago

    Malaysia JonDavidson Full time 60,000 - 120,000 per year

    Our client is a MNC specializing in VoIP/UC/Contact Center solutions in the Information Technology & Telecommunication industries. Responsibilities:Handle and maximize renewal contracts process. Proactively establish and maintain effective working relationships with partners/customers. Work with partner sales teams / coordinate quotes and sales opportunities...

  • Lecturer - Information Technology

    2 weeks ago

    Malaysia Cyberjaya Education Group Berhad Full time 60,000 - 120,000 per year

    Job OverviewDevelop, review, update, and implement high-quality lesson plans, tutorials, assignments, and class discussions in line with the syllabus, and deliver lectures and workshops effectively to students. Contribute to new academic program development, supervise students, monitor their progress, and participate in academic administration, ensuring...

  • Ant Group-sales Support Specialist-online Payment

    6 days ago

    Malaysia Ant Group Full time

    Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services...

  • Senior Information Security Management Specialist

    2 days ago

    Malaysia Near Shore Cyber Full time 120,000 - 240,000 per year

    SENIOR INFORMATION SECURITY MANAGEMENT SPECIALIST  Location: Kuala Lumpur, Malaysia (Remote/Hybrid)  Reports to: Senior Director, Information Security  Business: Global Data Centers  ROLE SUMMARY  Our client, a global data center provider, is hiring a Senior Information Security Management Specialist to own and mature the Information Security...

  • Sales Operations Support

    2 days ago

    Malaysia Talent Houz Full time 40,000 - 80,000 per year

    Position TitleSales Operations Support (India Market)IndustryHVAC SolutionLocationNilai, Negeri SembilanJob OverviewOur client is seeking a proactive and detail-oriented Sales Operations Executive to support our business in the Indian market. This role is based in Malaysia and involves close coordination between our Indian branch and headquarters. The ideal...

  • Clinical Sales Specialist

    2 days ago

    Malaysia the role: This Full time 120,000 - 180,000 per year

    About the role:  This is an exciting time to join our EP team as we launch exciting and new products to the market.  In Electrophysiology (EP), we offer technologies such as our innovative Pulse Field Ablation technology, Farapulse,  3D Mapping and Navigation systems, Radiofrequency Ablation catheters, Diagnostic Catheters, EP recording systems, and...

  • Technology and Audio-Visual Assistant

    2 days ago

    Malaysia Cyberjaya Education Group Berhad Full time 42,000 - 60,000 per year

    Job Over ViewThe IT & AV Support Specialist provides frontline technical assistance across both information technology and audio-visual systems. This role ensures smooth daily operations by supporting staff, students, and event participants with reliable IT infrastructure and AV solutions. The position bridges traditional IT support with modern multimedia...