Key Account Manager

1 day ago

Shah Alam, Selangor, Malaysia F&N Creameries (M) Sdn Bhd Full time 60,000 - 120,000 per year

Job Descriptions:

  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with customers.
  • To exceed or achieve monthly sales target/ new business development served in the assigned area.
  • Negotiation of yearly trading terms/ contracts for the Key Accounts.
  • Track, monitor and analyse products, channels and customers sales trends in order to maximize sales opportunities.
  • Carry out and plan other sales and marketing functions to increase efficiency.
  • Knowledgeable and experienced to implement best practices to perform duties.
  • Ensure the correct products and services are delivered to customers in a timely manner.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Job Requirements:

  • Diploma or Degree holder in business administration, sales or relevant field.
  • At least 2-4 years of sales or key account management experience.
  • Experience in handle chill and frozen category will be an advantage.
  • Proficient in MS office suite.
  • Experience in sales and providing solutions based on customer needs.
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.

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