Key Account Manager

2 weeks ago

Shah Alam, Selangor, Malaysia Avis Malaysia Full time 60,000 - 80,000 per year

To drive fleet sales growth by securing and managing government, commercial, and corporate accounts, ensuring achievement of sales targets, and building long-term customer relationships in line with the Company's strategic objectives.

Key Responsibilities

1. Sales & Business Development

  • Generate new accounts and sales to achieve monthly sales targets
  • Prospect and secure new corporate business opportunities for car hire and leasing services.
  • Conduct market research to identify the latest trends and business opportunities.
  • Develop strategies to penetrate new markets and expand customer base.

2. Client & Account Management

  • Prepare quotations, proposals, and presentations for clients.
  • Initiate and conduct client visits to build rapport and maintain strong customer relationships.
  • Manage existing corporate accounts by providing promotional information and product knowledge updates.
  • Work closely with current and potential customers to understand their needs and explore potential business opportunities.
  • Follow each order from confirmation to delivery and check on customer satisfaction.

3. Operations & Documentation

  • Ensure the smooth execution of all sales activities and related operations.
  • Monitor, control, and follow up on payment collections within the targeted timeline.
  • Ensure all relevant documents and billings are accurately prepared and forwarded to customers.
  • Liaise with internal departments (operations, finance, etc.) to ensure timely delivery of vehicles and services.

4. Reporting & Compliance

  • Prepare regular sales reports, forecasts, and market analysis for management review.
  • Maintain accurate and updated records in the CRM system.
  • Ensure compliance with company policies, procedures, and industry regulations.

5. Other Duties

  • Undertake any other responsibilities as and when assigned by the Superior.

Key Requirements

  • Diploma/ Bachelor's Degree in Business Administration, Marketing, Economics, or related disciplines from a recognized institution.
  • Minimum 2 – 3 years of experience in fleet sales, corporate sales or a related field; experience in the automotive or leasing industry is an advantage.
  • Experience in government tender processes is an added advantage.
  • Strong negotiation, communication, and presentation skills.
  • Excellent communication and interpersonal skills in both Bahasa Malaysia and English (spoken and written).
  • Results-oriented, self-motivated, and able to work independently.
  • Proficient in Microsoft Office and CRM software.
  • Possess a valid driving license and willing to travel as required.

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