Technical Services Manager
2 days ago
Company Description
Royalton Coating Sdn Bhd is a next-generation industrial protective coatings company committed to delivering cutting-edge coating solutions. With deep technical expertise and a drive for innovation, we extend the life of critical infrastructure across various industries including energy, marine, and manufacturing. Our performance coatings are designed to protect assets and lead the industry forward through the fusion of advanced materials science, smart application methods, and data-driven insights. We are dedicated to preserving the world's critical infrastructure with precision-engineered, high-performance coatings that embody our commitment to progress, protection, and integrity.
Role Description
This is a full-time on-site role for a Technical Services Manager located in Shah Alam. The Technical Services Manager will oversee and manage technical support and services, troubleshoot technical issues, and ensure high levels of customer service satisfaction. The individual will also be responsible for training internal teams and clients on the application and maintenance of protective coatings, providing technical expertise and solutions to enhance product performance and reliability.
Qualifications
- Technical Services and Technical Support skills
- Troubleshooting and problem-solving abilities
- Customer Service and client relationship management skills
- Training and instructional skills
- Strong communication and interpersonal skills
- Technical background in protective coatings
- Bachelor's degree in Engineering, Material Science, or related field preferred
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