Service Manager, Agriculture Machinery

2 days ago

Shah Alam, Selangor, Malaysia MIZOU HOLDINGS SDN BHD Full time 48,000 - 96,000 per year

Job Summary:

We are seeking an experienced and proactive Service Manager (Agriculture Machinery) to lead our service operations team. The ideal candidate will oversee workshop performance, ensure high-quality maintenance and repair of agricultural machinery and drive customer satisfaction through efficient service delivery.

Key Responsibilities:

  • Manage daily service operations, including scheduling, job allocation, and quality control.
  • Lead and motivate a team of mechanics.
  • Monitor service turnaround time and ensure compliance with company standards.
  • Provide technical guidance, training and support to service staff.
  • Coordinate with Parts and Sales departments to ensure smooth workflow and customer satisfaction.
  • Handle customer complaints and provide effective solutions promptly.
  • Prepare service reports, cost analyses and improvement recommendations.

Requirements:

  • Minimum five (5) years of experience in service management, preferably in agricultural or heavy equipment industry.
  • Strong technical knowledge of tractors, harvesters and other agricultural machinery.
  • Excellent leadership, communication and problem-solving skills.
  • Degree in Mechanical / Automotive Engineering or related field is preferred.
  • Possession of a valid driving license.

Interested candidates may apply via the job portal or email your resume directly to

Job Type: Full-time

Pay: RM5, RM8,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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