Coordinator
2 weeks ago
Job Responsibilities
Support high-potential sellers throughout the onboarding process.
Manage tickets, emails, live chats, and inbound/outbound calls.
Assist sellers in account creation, campaign registration, community onboarding, and
marketing activities.
- Guide sellers to complete operational requirements and ensure a smooth onboarding
journey.
Requirements
● Minimum 1 year experience in customer service/support/telesales/account management.
● Strong empathy and ability to handle sensitive issues calmly.
● Excellent verbal & written communication.
● Familiar with SLA and customer satisfaction metrics.
● Proficient with CRM tools and office software.
● Typing Speed: Minimum 40 WPM, strong accuracy needed for onboarding progress
updates and communication documentation. Candidate will undergo typing test.
● Bachelor's degree or equivalent
Job Type: Full-time
Pay: RM3, RM5,000.00 per month
Work Location: In person
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