Billing / Documentation Officer ( 4-5 Position)

2 days ago


Shah Alam, Selangor, Malaysia BRIGHT STAR LOGISTICS SDN BHD Full time 20,000 - 35,000 per year

We are seeking a proactive and detail-oriented Billing & Documentation Officer to support our billing, documentation, and customer service operations. This role is suitable for SPM holders and fresh graduates, and immediate joiners will be prioritised.

Key Responsibilities:

  • Prepare and issue accurate invoices; ensure timely billing and follow-up on outstanding payments.
  • Verify and reconcile billing information; maintain complete job files and update records.
  • Organize and maintain documents in both physical and electronic formats.
  • Handle customer inquiries via phone, email, and chat, providing prompt assistance.
  • Process orders, forms, and requests while accurately recording customer interactions.
  • Address and escalate customer concerns, ensuring proper follow-up and service recovery.
  • Collaborate with finance, customer service, and sales teams to support smooth operations.
  • Assist with general administrative tasks as required.

Requirements:

  • SPM / Diploma holders or fresh graduates are encouraged to apply
  • Good communication skills and strong attention to detail
  • Ability to multitask and work well with different departments
  • Mandarin-speaking candidates will receive an additional language allowance

Job Type: Full-time

Pay: RM1, RM2,200.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Work Location: In person


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