HR Director
1 day ago
Mission
Build and iterate the company's HR system with a primary focus on high-velocity recruitment and performance management, enabling multi-project operations, flexible shifts, and rapid scale-up of annotation teams.
Key Responsibilities
Organisation & Headcount Planning
Develop HC plans based on business forecasts and project peaks/valleys; continuously refine role profiles and person–job fit standards.
Talent Acquisition (Core)
Run end-to-end hiring (experienced, campus, volume) and build multi-channel pipelines (JobStreet, LinkedIn, universities, communities, referrals, vendors).
- Design and optimise assessment processes (structured interviews, ability tests, work samples/case tasks, interviewer calibration).
Performance Management (Core)
Design and implement OKR/KPI frameworks covering frontline annotators → QA → team leaders → PMs → functions.
- Lead calibration, performance conversations, and PIP; connect outcomes to promotion, compensation, and incentives.
Compensation & Compliance
Partner with Finance/Payroll/EOR to execute payroll; ensure compliance with EPF / SOCSO / EIS / PCB and Employment Act requirements.
- Define policies for allowances, shifts, overtime, and leave (including night/weekend/public-holiday operations).
Capability & Talent Pipeline
Build grading and competency frameworks; plan training (onboarding, skill L1/L2, supervisory skills); drive internal mobility and succession for key roles.
Requirements
- Bachelor's degree preferred (open to alternatives with strong experience). 3–5+ years of full-spectrum HR, including hands-on leadership in recruitment and performance.
- Proven delivery in high-volume / fast-paced environments (BPO, content moderation, call centres, AI data/annotation/crowd ops preferred).
- Working knowledge of Malaysian labour and payroll compliance (EPF, SOCSO, EIS, Employment Act, public holidays & OT rules, PCB).
- Strong cross-site coordination and bilingual communication (English & Chinese).
- Able to build processes from zero to one and iterate quickly in a startup, multi-project setting.
What We Offer
- Competitive, negotiable compensation and room to grow; hands-on exposure to business operations.
- Clear goals, data-driven management, and a culture that values compliance and professional development.
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