Regional Sales Manager

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia My CU Retail Sdn Bhd Full time 84,000 - 168,000 per year

Job Summary

We are looking for a results-driven Regional Sales Manager to oversee store operations and sales performance across a group of outlets. This role requires strong leadership in supporting Area Sales Managers, driving store standards, and ensuring operational efficiency. The ideal candidate will be hands-on, people-focused, and capable of delivering results in a fast-paced retail environment.

Job Description

Strategy

  • Oversee multiple stores and support Area Sales Managers in planning and achieving sales targets.
  • Conduct monthly regional meetings and regular store visits to address challenges and drive improvements.
  • Monitor sales performance, gather feedback, and report findings with action plans to National Sales Manager.
  • Stay alert to competitor activities and suggest improvements accordingly.

Operations

  • Ensure store compliance with operational standards (SQC, FSC, ICD).
  • Maintain high levels of customer service and resolve complaints professionally.
  • Monitor cleanliness, stock display, product expiry, and price tagging during store visits.
  • Oversee stock ordering, receiving, and daily store operations (EOD, cash handling, bank-in, etc.).
  • Ensure all stores are properly staffed, maintained, and operating within scheduled hours.
  • Perform regular cash checks, equipment inspections, and follow up on maintenance issues.
  • Join selected area meetings to ensure HQ communication is cascaded clearly.

People

  • Collaborate with HR for hiring and staffing needs across the region.
  • Train, coach, and develop store teams for performance and succession.
  • Motivate teams to maintain a positive working environment and reduce turnover.

Job Requirements

  • Willing to work 5 days a week, including weekends and public holidays.
  • Open to working long/irregular hours and being on-call for outlet emergencies.
  • Minimum 8 years' experience in fast-paced retail environments.
  • Minimum Diploma in any field.
  • Willing to travel frequently and own transport is required

Job Type: Full-time

Pay: Up to RM7,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Education:

  • Bachelor's (Preferred)

Experience:

  • Retail sales: 5 years (Preferred)

Work Location: In person

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