Senior/Executive, Business Processing

1 week ago

Petaling Jaya Selangor Malaysia Doctor Anywhere Full time

About the team

Doctor Anywhere's Operations team is a crucial part of the company. We ensure the day-to-day excellence of our TPA business, virtual and in-person clinical services, resolving operational issues in a timely manner and providing the best customer experience possible. We make sure that our customers remain our top priority.

About the role

We are seeking a Senior/ Executive, Business Processing who is responsible for processing clients' data and ensuring all data is processed accurately and timely. The ideal candidate will have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration, and the ability to deal with ambiguity, especially in a start-up environment.

This role is based in Petaling Jaya, Malaysia and reports directly to the Senior Manager, Operations

A summary of the key responsibilities is as follows:

  • Manage day-to-day policy servicing function to ensure that all transactions are processed in the agreed turnaround time.
  • Receive, validate and maintain clients' data in the system.
  • Ensure all data are processed accurately and timely.
  • Conduct validation process and data audit as required, ensuring accuracy of data is maintained throughout the system.
  • Generate operational reports as and when necessary.
  • Any other adhoc duties assigned when appropriate.

About you

  • Diploma/Degree in relevant disciplines with minimally 2 years of relevant experience
  • Ability to communicate clearly in both writing and verbally
  • Discipline and meticulous with ability to work both independently and as a team
  • Proficient in Microsoft Office or GSuite applications
  • A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges. 
  • Comfortable with ambiguity and flexible to learn new things - we're not done growing, and heading into uncharted territories is part of the fun
  • Comfortable with ambiguity and flexible to learn new things - we're not done growing, and heading into uncharted territories is part of the fun

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA's goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto "Keep Going, Keep Growing", our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia's healthcare future


Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - for more information.

  • Business Process Analyst

    2 days ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia Sdn Bhd Full time

    This role will involve conducting studies on current processes and work will multiple stakeholders to develop Global Standard and implementation based on Dynamics 365. Main responsibilities include: - Assist Business Transformation Manager to drive process standardization and project implementation; - Facilitate and gather ‘as is’ functional design...

  • HR & Admin, Assistant Manager

    1 week ago

    Petaling Jaya, Selangor, , Malaysia Agensi Pekerjaan Executive Recruiters Full time

    Contribute to the evaluation of employee performance and monitoring of key performance indicators (KPIs) across the Group.Take responsibility for workforce planning, job analysis, and the strategic deployment of employees to optimize human resources within the organization.Facilitate employee training and development, both through internal and external...

  • Senior HR Executive

    1 week ago

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, , Malaysia Agensi Pekerjaan Executive Recruiters Full time

    Support the performance appraisal process and track key performance indicators (KPIs) for all employees within the Group.Oversee manpower planning, job structuring, and employee deployment to optimize the utilization of human resources across the Group.Coordinate and oversee employee training and development programs, both internally and externally.Support...

  • Senior Marketing Executive

    2 weeks ago

    Petaling Jaya, Selangor, , Malaysia MVC Resources Full time 24,000 - 48,000 per year

    Job SummaryJoin a fast -rising property developer with an exciting pipeline of high -rise residential launches. As a Senior Marketing Executive, you'll play a hands -on role across marketing strategy, campaign execution, and sales support. You'll work closely with a lean, high -performing team to drive awareness, enquiries, and conversion for both ongoing...

  • Senior Executive

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Schindler Business Services Centre Full time 90,000 - 120,000 per year

    Join us as aSenior Executive - Compensation & BenefitsWe Elevate... Your ResponsibilitiesOversee all C&B matters, including implementing reward strategies and ensuring market competitiveness.Assist in rewards planning through surveys, data analysis, job evaluation, and preparing increment/bonus guidelines using budget tools.Maintain and improve performance...

  • Senior Associate, Partner

    1 week ago

    Petaling Jaya, Selangor, Malaysia Business Strategy Full time

    Get to Know the TeamThe Retail Center of Excellence (COE) is a dynamic regional team at the heart of GrabMart's strategy. Our mission is to enhance our customers' daily shopping experience and build a sustainable business model for the future.We develop solutions that strengthen our supermarket partners and unlock new growth opportunities.As a regional COE,...

  • Business Processes Senior Consultant

    1 week ago

    Malaysia SAP Full time

    We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

  • Finance Business Analyst

    4 days ago

    Petaling Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    Job Scope: - Liaise with Corporate, Finance & Control functions in order to help in the follow up of financial performance of project execution: Legal, Tax, Treasury, Solution Risk Managers, Contract Managers, Contract administrators, and Finance Business analysts. - As business partner during project Selling and Execution phases, support and challenge...

  • Senior Business Process Analyst

    2 days ago

    Petaling Jaya, Selangor, Malaysia Manpower Malaysia Full time

    Responsibilities:Business Process ImprovementAssist Business Transformation Manager to drive process standardization and project implementationSupport projects' assigned, documenting requirements, and ensuring project goals & timelines are metConsult Subject Matter Expert on business processes and/ or Technical Team on system related flows and...

  • Senior Manager

    1 week ago

    Kuala Lumpur, Selangor, , Malaysia Agensi Pekerjaan Executive Recruiters Full time

    JobOverview: We arelooking for a highly skilled and experienced Senior Procurement Manager to lead our procurement operations. This role involves overseeing theend -to -end procurement process, managing tenders, and ensuring the acquisitionof goods and services aligns with the company's strategic objectives. The idealcandidate will drive strategic sourcing...