Customer Service
4 days ago
Are you thinking of moving to Malaysia, changing jobs overseas, or improving your skills?
Join our EBC team and challenge your dreams
マレーシアへの移住、海外転職、スキルアップなどをお考えですか?
EBC チームのメンバーになり、夢に向かって挑戦しましょう。
There are many excellent seniors here, including those who started from "inexperienced", and they will bring out your "potential" and "potential" to the fullest
"未経験"から始められた方も含め、たくさん優秀な先輩方がいますので、あなたの"ポテンシャル"と"可能性"を存分に引き出していきます
Don't miss the chance to become a part of this team and have an exciting overseas life, a rewarding job, and a successful career advancement
このチームの一員となり、エキサイティングな海外生活とやりがいのある仕事、そしてキャリアアップのチャンスをどうぞお見逃しなく
Apply now and feel free to contact us
今すぐに応募しましょう。何かありましたら、どうぞお気軽にお問い合わせください
Job description (仕事内容)
• Associate to handle general enquiries of customers over phone calls and live chats
電話やチャットを介した顧客から一般的な問い合わせを全般に対応する。
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
高いレベルのプロ意識を維持しつつ、クライアントと前向きな関係を築くように努める。
• Maintains customer records by updating account information.
顧客のアカウントの情報をメンテナンスする。
• Exemplary communication skills and customer-oriented approach
優れたクライアントインターフェースと顧客中心のアプローチが必要だ。
• Ability to present, persuade and communicate effectively
プレゼンテーション能力、説得力、コミュニケーション能力が必要だ。
• Good knowledge of computer
ある程度のパソコン知識が必要だ。
Job Requirement (仕事要件)
• Japanese Speaking with Kanji writing skill
日本語の読み書きと日本語でのコミュニケーションスキル
• Only native & non-native are welcome
日本人と外国人の両方を歓迎します
• Non - Native should have N1 certification
外国人の方は N1の認定を取得している必要
• Candidates with e-commerce experience will be an advantage
電子商取引の経験をお持ちの方は優遇致します
• Candidates with English communication skill is welcomed but not mandatory
英語のコミュニケーションスキルを持つ候補者を歓迎しますが、必須ではありませ ん
• Able to work on flexible shift hours
フレキシブルなシフト勤務が可能な方。
Our company aims to use your talents and motivation to help you grow. Our top priority is to provide a fulfilling work environment and a fun workplace for everyone embarking on a new journey.
弊社は、皆さんの才能や意欲を活かし、成長を支援することを目指しています。新たな一歩を踏み出す皆さんにとって、充実した職場環境と楽しい職場を作ることが、私たちの最優先事項です。
Our goal is for you to enjoy working at our company. Enjoying work is an important factor in increasing motivation for work and achieving results. We provide an environment where you can develop your skills and abilities through work.
私たちの目標は、皆さんが会社で楽しくお仕事をしていただけることです。楽しく働くことが、仕事に対するモチベーションを高め、成果を上げるのに重要な要素です。私たちは、仕事を通じて皆さんが自分自身のスキルや能力を伸ばせるような環境を整えるように努めます。
Location : Bangsar South, Kuala Lumpur
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