Front Office Clerk

3 hours ago

Ipoh, Perak, Malaysia Pantai Hospital Ipoh Full time

Job Description

Admission / Bedside Admission

  • To register and update patient, next-of-kin or guarantor information into the HIS system and booking of beds.
  • Getting patient, patient's next-of-kin or guarantor to endorse on the admission form, letter of undertaking and condition of services.
  • To explain to patient, next-of-kin or guarantor the condition of services especially on their valuables (e.g. hand phones, wallets or purse) and to highlight patient on their room and board entitlement especially the insurance cases and patient with guarantee letter.
  • To collect deposit from patient and issue official receipt attach with copy of condition of services which duly signed by the patient, next-of-kin or guarantor.
  • To send patient to respective ward if CCA is not available.
  • To refer patient to Emergency Department if patient come without any referral letter or not in good condition.

Discharge

  • To inform the respective wards when patient's bill is ready.
  • To explain to patient various charges, they required to pay as stated in the bill.
  • To collect the outstanding from patient and refund the excess deposit to patient upon discharge.
  • To issue official receipt to patient upon settlement of bills.
  • To advice patient to collect their TTH from pharmacy or inform doctor if patient refuse to take TTH or if applicable.
  • To fill up manual refund to patient with approves signatures.
  • If patient is unable to settle the hospital bill, refer to Patient Services Executive or Sr. Executive Credit Control.
  • In the event of handling difficult patient or patient complaint, refer to Patient Services Executive.

Switchboard Operator Function

  • To receive and transfer incoming calls.
  • To be courteous and patience, listen carefully and to speak clearly at all times.
  • To take down messages and hand it over to the respective person.
  • To change patient immediately once patient makes call.
  • To print general itemized telephone bill made by staff.
  • To page for CODE BLUE or another announcement when required.
  • To attend call or queries from patients and public if no incoming or outgoing calls.
  • To rotate the admission counter clerks duty on night shift.

Job Requirements

  • Certificate/Diploma in relevant field.
  • SPM credits in English & Math
  • Preferably Good communication and organizational skills
  • Good interpersonal skill
  • Preferably 2 years working experience in relevant field.
  • Preferably with customer service and cashier experience

Job Types: Full-time, Permanent

Pay: From RM1,800.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Application Question(s):

  • Math Subject Credit in SPM Exam
  • Willing to work on overnight Shift

Education:

  • STM/STPM (Preferred)

Work Location: In person

  • Front Office Manager

    2 days ago

    Ipoh, Perak, Malaysia Cititel Express Ipoh Full time 56,000 - 96,000 per year

    Job DescriptionEnsure that front office operations run smoothly and efficiently, with a focus to maximise profit including working closely with the Hotel Manager to address any issues that may arise with team members, customers, guests and clientsMaintain accurate and up-to-date employee, customer, and vendor databases and schedulesOversee daily...

  • Front Office Executive

    2 weeks ago

    Ipoh, Perak, Malaysia Royal Perak Golf Club Full time 25,000 - 30,000 per year

    Manage and lead both the Front Office and Housekeeping teams to ensure seamless service operations.Uphold high standards of personal grooming, presentation, and professional behavior.Maintain a positive attitude and exhibit a high level of professionalism and integrity at all times.Provide guests with accurate information about hotel services, facilities,...

  • Front Desk Officer

    2 days ago

    Ipoh, Perak, Malaysia KS HEALTHCARE (M) SDN BHD Full time 20,000 - 24,000 per year

    About the roleActiv8 Sports Physio and Training Rehab Centre, Ipoh is seeking a friendly and professional Front Desk Officer to join our team. As a key member of our administration team, you will be responsible for providing excellent customer service and ensuring the smooth operation of our front desk and daily centre activities.What you'll be doingGreet...

  • Resort front Desk Officer

    2 hours ago

    Ipoh, Perak, Malaysia tambuna retreat sdn bhd Full time

    Job Responsibilities:Perform check-in, check-out, room assignment, room change procedures, and new room reservations.Ensure all guest data is accurately recorded in the hotel system.Greet guests, answer phones, handle and check emails.Attend to and resolve guest inquiries, complaints, and requests promptly and courteously.Manage cashier duties at the Hotel...

  • Clerk

    54 minutes ago

    Ipoh, Perak, Malaysia Zhan Fung Builders Sdn Bhd Full time 24,000 - 60,000 per year

    We are seeking a reliable and detail-oriented Clerk to join our construction company. The ideal candidate will assist with administrative tasks, document handling, and coordination between office and site teams. This role plays an important part in ensuring smooth daily operations and accurate record-keeping.Job Responsibilities:Perform general...

  • Administrative Clerk

    1 hour ago

    Ipoh, Perak, Malaysia Private Advertiser Full time 2,000 - 5,000 per year

    Administrative Clerk Overview:We are a vibrant and fast-growing company involved in property development, construction, and fitness clubs. We're looking for a detail-oriented, organized and dedicated Administrative Clerk to support daily administrative operations.Responsibilities:•⁠ Assist with daily office operations• Perform general administrative...

  • Clerk - Business Office

    2 days ago

    Ipoh, Perak, Malaysia Hospital Seri Botani Full time 2,000 - 3,200 per year

    Requirement:Minimum of Sijil Pelajaran Malaysia or any equivalent in any fields.Posessed at least 2 years of healthcare operational experience will be advantage.Job Duties:Registration, Admission and Deposit CollectionTo register patient, next-of-kin or guarantor information into hospital information systemTo explain the condition of services especially on...

  • admin clerk

    2 weeks ago

    Ipoh, Perak, Malaysia ERA MOTOR Full time 30,000 - 40,000 per year

    About the role This is a full-time Admin Clerk position within ERA Motor', a reputable company based in Ipoh, Perak. As the Admin Clerk, you will be responsible for providing administrative support to the operations of the business, with a focus on data entry and handling customers.What you'll be doingPerforming a range of general administrative duties,...

  • INTERNSHIP - HOTEL OPERATIONS (Front Office & Housekeeping)

    2 days ago

    Ipoh, Perak, Malaysia M BOUTIQUE HOTEL IPOH Full time 500 - 6,000 per year

    About the InternshipWe are looking for enthusiastic and passionate students to join our hotel operations team. This internship provides hands-on training and exposure to daily hotel operations, including:Front Office (check-in/out, reservations, guest enquiries and customer service)Housekeeping (room preparation, cleanliness...

  • Account/Data Entry Clerk

    2 hours ago

    Ipoh, Perak, Malaysia ALAN YOON ASSOCIATES Full time 20,000 - 40,000 per year

    Job Advertisement: Accounting StaffLocation: IpohCompany: Alan Yoon Associates, Chartered Accountants (AF 1302)Job Type: Full-TimeAbout Us:We are an established Chartered Accountants firm in Malaysia. We are looking for a meticulous and motivated individual to join our accounting team.Role:Are you detail-oriented and passionate about numbers? Do you take...