Hostess
2 weeks ago
Company Description
EQ Kuala Lumpur is an iconic luxury hotel, renowned for its premier five-star service and stellar dining experiences. Originally established in 1973 as Hotel Equatorial, EQ reopened in 2019 as part of the environmentally conscious Equatorial Plaza. The ultra-modern 52-storey hotel offers 440 lavish guestrooms and suites, extensive meeting and event facilities, and a wellness floor featuring state-of-the-art amenities. It is centrally located and provides stunning city views and proximity to various city attractions.
Role Description
This is a full-time, on-site role located in WP, Kuala Lumpur. As a Hostess at EQ, you will be responsible for warmly welcoming and seating guests, managing reservations, and coordinating with the dining staff to ensure seamless service. You will also handle guest inquiries, assist with special requests, and maintain the cleanliness and organization of the front-of-house area.
Qualifications
- Strong communication and interpersonal skills
- Basic computer skills for managing reservations and guest inquiries
- Friendly and professional demeanor
- Ability to handle high-pressure situations and resolve issues quickly
- Prior experience in a hospitality or customer service role is a plus
- Fluency in multiple languages is beneficial
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